Duane Johnson
Biloxi
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Food Giant. Skilled in money handling and fostering team leadership, I excel in decision-making and problem-solving, significantly reducing discrepancies and disputes. Achieved a safer, more efficient work environment, demonstrating a commitment to excellence and effective time management.
Overview
2014
2014
years of professional experience
Work History
Asst Manager
Food Giant
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Dollars and More
09.2008 - 03.2013
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Political Science
Grambling State University
Grambling, LACollege Preparatory
Biloxi Senior High
Biloxi, MS06.1990
Skills
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Time management
Timeline
Manager
Dollars and More
09.2008 - 03.2013
Asst Manager
Food Giant
Political Science
Grambling State University
College Preparatory
Biloxi Senior High
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