Dustin James
Petal
Summary
Lead Sales Associate with a focus on transitioning into Industrial Electronics, currently pursuing an Associate of Applied Science in the field. Demonstrates strong problem-solving abilities and technical curiosity, complemented by hands-on experience in customer-facing roles. Aims to leverage operational knowledge and teamwork skills in industrial automation, maintenance, or electronics support positions.
Overview
4
4
years of professional experience
Work History
Team Lead Sales Associate
Dollar General Store
McLain
02.2025 - Current
- Led team in daily sales operations and customer service initiatives.
- Implemented promotional strategies to enhance product visibility and drive sales.
- Trained new associates on effective sales techniques and store procedures.
- Maintained inventory levels through regular stock checks and restocking efforts.
- Organized merchandise displays to improve customer shopping experience.
- Coached employees in customer service strategies to ensure satisfaction.
- Resolved customer complaints swiftly and efficiently.
- Managed multiple projects simultaneously while upholding quality standards.
Independent Contractor
Self-employeed
Petal
06.2021 - 02.2025
- Managed client relationships to ensure satisfaction and repeat business.
- Developed customized solutions based on client needs and preferences.
- Identified needs of customers promptly and efficiently.
- Maintained relationships with existing customers while seeking new ones.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Education
Associate of Applied Science - Industrial Electronics
Pearl River Community College
Hattiesburg, MSSkills
- Customer relationship management
- Employee training
- Project management
- Problem resolution
- Team leadership
- Time management
- Problem solving
- Multitasking
References
References available upon request.
Timeline
Team Lead Sales Associate
Dollar General Store
02.2025 - Current
Independent Contractor
Self-employeed
06.2021 - 02.2025
Associate of Applied Science - Industrial Electronics
Pearl River Community College