Dustin Lee
Iuka
Summary
10+ Years Management Experience Effective Leadership Skills Definite Team Player Honest and Dependable Outstanding Customer Service Analytical Problem-Solving Skills Extremely Flexible Availability Motivated Self-Starter Eager To Learn Long-Term Oriented Dynamic operations manager with a decade of experience in team leadership and inventory management. Proven ability to enhance customer satisfaction and drive store performance through effective training and quality control measures. Focused on optimizing processes to maintain high standards of produce quality and service.
Overview
18
18
years of professional experience
Work History
Produce Manager
Brooks Grocery
Iuka
04.2025 - 04.2026
- Managed daily produce operations, ensuring freshness and quality standards.
- Coordinated inventory management to ensure optimal stock levels and reduce spoilage.
- Developed and implemented systems to optimize inventory management, ensuring accurate stock levels of produce.
- Maximized profit by streamlining team workflows, minimizing waste, and controlling shrinkage.
- Trained staff on proper handling and storage of fruits and vegetables.
- Trained and coached new team members.
- Implemented safety protocols for handling produce in the department.
- Replenished, rotated and culled displays several times daily.
- Received produce deliveries and unloaded produce.
- Trimmed, washed, and bundled produce to ensure freshness and quality for customers.
- Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
- Created promotional displays for seasonal events, driving increased sales through effective marketing.
- Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
- Assisted customers with produce questions and special orders.
- Resolved customer complaints promptly while maintaining a positive attitude towards customers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Led by example and took responsibility for all actions drive culture of performance excellence.
Shift Leader
Chic-Fil-A
Locust Grove
09.2022 - 06.2024
- Oversaw team performance during peak hours to deliver excellent service.
- Guided new employees in food safety and customer service practices.
- Managed inventory levels to ensure stock availability and minimize waste.
- Implemented quality control measures to enhance food preparation and presentation.
- Maintained cleanliness and organization of work areas according to standards.
- Handled emergency situations with composure and in accordance with company guidelines.
Manager/Bartender
TAILGATERS SPORTS BAR & GRILL
McDonough
01.2016 - 12.2018
- Designed weekly employee schedules to optimize staffing efficiency.
- Managed bar operations ensuring smooth service during peak hours.
- Trained and mentored new bartenders on drink preparation and customer service.
- Created and updated drink menus to elevate customer experience and satisfaction.
- Cultivated strong relationships with regular customers to encourage loyalty and repeat business.
- Maintained inventory levels, ordering supplies as needed for bar operations.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Executed payroll functions to ensure timely and accurate compensation.
- Managed hiring and training processes for new employees to enhance team performance.
- Conducted weekly inventory counts to maintain stock accuracy.
- Coordinated booking of live entertainment to enrich company events.
- Handled food orders from customers seated at the bar.
- Managed stock levels of all alcoholic beverages available at the bar.
- Ensured that all liquor laws were followed during service hours.
- Ordered and maintained inventory of bar products and supplies.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Checked identification of patrons who appeared under age 30.
- Planned and coordinated special events to increase customer attendance and bar revenue.
Bartender/Manager
THE ZONE SPORTS BAR & CLUB
McDonough
01.2011 - 12.2016
- Coordinated food and beverage orders, ensuring timely service and customer satisfaction.
- Trained new employees on drink preparation and customer service protocols.
- Managed inventory levels, maintaining adequate stock of beverages and supplies for uninterrupted service.
- Oversaw weekly inventory counts to maintain optimal stock levels.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Enforced health and safety regulations to create a safe work environment.
- Inspected bar area to ensure cleanliness and proper setup.
- Organized events and planned parties, creating memorable experiences for guests.
- Provided exemplary customer service at all times while interacting with patrons.
- Executed kitchen functions, including preparation and cooking of meals.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
Manager/Bartender
THE WISHING WELL BAR & GRILL
Stockbridge
01.2008 - 12.2011
- Executed opening and closing duties for daily operations.
- Collaborated with security staff to de-escalate customer conflicts and ensure safe environment.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Managed cash effectively to ensure accuracy.
- Reconciled employee receipts and conducted end-of-shift cash-outs.
- Recruited and trained new employees to improve service quality and team cohesion.
- Developed and organized theme nights to increase customer engagement and turnout.
- Neatly sliced and pitted fruit for garnishing drinks.
Education
Certificate - Film Production
Clayton State University
Morrow, GA02-2024
High School Diploma -
Halls High
Halls, TN05-1998
Some College (No Degree) -
DYERSBURG STATE COMMUNITY COLLEGE
Dyersburg, TNSkills
- Inventory management
- Customer service
- Produce quality control
- Safety protocols
- Team leadership
- Cash handling
- Training and coaching
- Food safety compliance
- Time management
- Pricing strategy
- Communication skills
- Conflict resolution
- Multitasking abilities
- Event planning
- Staff development
- Schedule preparation
- Resource allocation
- Safety procedures
- Relationship building
- Employee onboarding
- Operations management
- Product management
- Performance evaluations
- Emergency response
- Work prioritization
- Sales management
- Decision-making
- Coaching and mentoring
- Vendor management
- Budget control
- Complex Problem-solving
- Recruiting and interviewing
- Business administration
- Staff management
Timeline
Produce Manager
Brooks Grocery
04.2025 - 04.2026
Shift Leader
Chic-Fil-A
09.2022 - 06.2024
Manager/Bartender
TAILGATERS SPORTS BAR & GRILL
01.2016 - 12.2018
Bartender/Manager
THE ZONE SPORTS BAR & CLUB
01.2011 - 12.2016
Manager/Bartender
THE WISHING WELL BAR & GRILL
01.2008 - 12.2011
Certificate - Film Production
Clayton State University
High School Diploma -
Halls High
Some College (No Degree) -
DYERSBURG STATE COMMUNITY COLLEGE