Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Gruenloh

Pass Christian,MS

Summary

Dynamic sales associate with a proven track record at Game X Change, excelling in customer service and relationship building. Recognized for enhancing store sales through expert product recommendations and effective upselling strategies. Reliable and punctual, I thrive in fast-paced environments, consistently delivering exceptional client experiences and fostering loyalty.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Sales Associate

Game X Change
11.2023 - 06.2025
  • Delivered exceptional customer service, fostering positive relationships with clients and enhancing repeat business.
  • Assisted customers in selecting games, providing expert recommendations based on preferences and trends.
  • Managed inventory levels, ensuring optimal stock availability and organized displays for maximum visibility.
  • Conducted product demonstrations, effectively engaging customers and increasing sales through interactive experiences.
  • Trained new associates on sales techniques, product knowledge, and company policies to ensure consistent performance.
  • Collaborated with management to streamline operational processes, enhancing efficiency and reducing wait times for customers.
  • Assisted customers with game selections based on their interests, maximizing satisfaction with purchases made.
  • Processed transactions accurately using point-of-sale systems while adhering to company policies regarding payment methods and returns/exchanges.
  • Performed thorough cleaning routines throughout the store daily to maintain a welcoming and organized environment for customers.
  • Increased overall store sales by consistently promoting and selling games, accessories, and consoles.
  • Resolved customer complaints promptly and professionally, fostering goodwill and maintaining brand reputation.
  • Offered technical assistance to customers experiencing issues with gaming consoles or software, leading to swift resolutions that preserved client relationships.
  • Provided exceptional customer service for a positive shopping experience, resulting in repeat customers and increased revenue.
  • Streamlined store layout for ease of navigation, contributing to an enhanced customer experience.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Cloud 9 Vapes
10.2019 - 11.2023
  • Assisted customers with product inquiries and purchases, ensuring a positive shopping experience.
  • Maintained product displays and inventory organization to enhance store appearance.
  • Collaborated with team members to achieve daily sales goals and improve customer service.
  • Learned point-of-sale systems for efficient transaction processing and cash handling.
  • Supported promotional activities by setting up displays and distributing marketing materials.
  • Provided feedback on customer preferences to improve merchandise selection and inventory management.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Theodore High School
Mobile, AL
10.2012

Skills

  • Customer service
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Customer needs assessment
  • Sales strategies
  • Upselling
  • Professional demeanor

Timeline

Sales Associate

Game X Change
11.2023 - 06.2025

Sales Associate

Cloud 9 Vapes
10.2019 - 11.2023

Theodore High School
Dylan Gruenloh