Eboni Caradine
Olive Branch
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Shift Supervisor
Pizza Hut
Olive Branch
08.2025 - Current
- Supervised team members during high-volume shifts to ensure smooth operations.
- Trained new employees on food safety and customer service protocols.
- Managed inventory levels and conducted regular stock checks for supplies.
- Maintained cleanliness and organization in the kitchen and dining areas.
Customer Service Representative
Teleperformance
DeMotte
02.2022 - 07.2025
- Assisted customers with inquiries through phone and chat support.
- Resolved customer complaints efficiently and professionally.
- Guided customers in using company products and services effectively.
Warehouse Worker
Amazon
Byhalia
10.2024 - 05.2025
- Operated material handling equipment for efficient product movement.
- Sorted and packaged items for shipment to ensure accuracy.
- Maintained clean and organized work areas to promote safety.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
Education
Certificate And CDL Class A - Professional Truck Driving
Delta Technical College
Horn Lake, MS 08.2022 - 04.2023
Skills
- Team supervision
- Customer service training
- Food safety
- Order processing
- Product knowledge
- Problem solving
- Time management
- Team building
- Attention to detail
Timeline
Shift Supervisor
Pizza Hut
08.2025 - Current
Warehouse Worker
Amazon
10.2024 - 05.2025
Certificate And CDL Class A - Professional Truck Driving
Delta Technical College
08.2022 - 04.2023
Customer Service Representative
Teleperformance
02.2022 - 07.2025