Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Simmons

Ridgeland

Summary

Dynamic Service Coordinator with a proven track record at Jackson Hinds Comprehensive Health, excelling in client advocacy and accurate recordkeeping. Enhanced patient care delivery through effective communication and innovative scheduling systems, significantly reducing wait times. Skilled in notetaking and documentation, ensuring compliance with health regulations while fostering a supportive environment.

Overview

16
16
years of professional experience

Work History

Service Coordinator

Jackson Hinds Comprehensive Health
12.2023 - Current
  • Coordinated patient services and appointments to enhance care delivery and accessibility.
  • Developed and maintained effective communication with healthcare providers and patients for streamlined operations.
  • Assisted in patient intake processes, ensuring accurate documentation and compliance with health regulations.
  • Implemented scheduling systems that improved appointment efficiency and reduced wait times for patients.

Bartender

Metropolitan Bar And Grill
08.2022 - Current
  • Delivered exceptional customer service in high-volume bar setting.
  • Crafted innovative cocktails and beverages tailored to guest preferences.
  • Trained and mentored junior bartenders on mixology techniques and service standards.
  • Managed inventory control, ensuring optimal stock levels for smooth operations.

Commercial Cleaner

Family Business
08.2019 - 12.2023
  • Operated industrial cleaning equipment to maintain cleanliness standards across various commercial environments.
  • Conducted thorough cleaning of floors, windows, and restrooms to ensure hygienic conditions for clients.
  • Collaborated with team members to efficiently execute cleaning schedules and meet client expectations.
  • Implemented safety protocols while handling hazardous materials in compliance with industry regulations.

Master at Arms

United States Navy, USN
08.2009 - 11.2012
  • Conducted security assessments to ensure safety protocols were followed consistently.
  • Monitored access control systems to maintain secure environments effectively.
  • Responded to incidents promptly, applying conflict resolution strategies as needed.
  • Assisted in training new personnel on safety procedures and emergency response plans.

Education

Bachelor of Science - Biomedical Engineering

Jackson State University
Jackson, MS
05-2028

Skills

  • Telephone communication
  • Accurate recordkeeping
  • Client advocacy
  • Notetaking and documentation

Timeline

Service Coordinator

Jackson Hinds Comprehensive Health
12.2023 - Current

Bartender

Metropolitan Bar And Grill
08.2022 - Current

Commercial Cleaner

Family Business
08.2019 - 12.2023

Master at Arms

United States Navy, USN
08.2009 - 11.2012

Bachelor of Science - Biomedical Engineering

Jackson State University

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Ebony Simmons