Edwin Nagelmiller
Hernando
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
Work History
Vac Truck Operations Manager / Project Manager
B & P Enterprises
08.2014 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Vac Truck Operations Manager
L & T Contractors
09.2012 - 08.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Assisted with large natural disaster projects such as hurricanes. Oversaw fueling and documentation of trucks and equipment belonging to the railroad and multiple companies working along thirty miles of washed out track at Lake Pontchartrain in Louisiana.
Manager of Vac Truck and Sales
JBS, Inc
11.2006 - 09.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Division Manager
Hulcher Services Inc.
04.1998 - 11.2006
- Started as a Laborer and work through the Apprenticeship program to operator.
- Promoted to ADM of Memphis Vac Truck.
- Increased customer satisfaction with timely project deliveries by effectively managing resources and deadlines.
- Streamlined operations for enhanced performance through regular process evaluations and improvements.
Education
Diploma in Diesel And Automotive Technology - Mechanics
Universal Technical Institute
Glendale Heights, IL 10-1993
High School Diploma -
Granite City High School
Granite City, IL 06-1992
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Project management
- Operations oversight
- Customer relationship management
- Client relationships
- Project leadership
- Staff training
- Staff management
Timeline
Vac Truck Operations Manager / Project Manager
B & P Enterprises
08.2014 - Current
Vac Truck Operations Manager
L & T Contractors
09.2012 - 08.2014
Manager of Vac Truck and Sales
JBS, Inc
11.2006 - 09.2012
Assistant Division Manager
Hulcher Services Inc.
04.1998 - 11.2006
Diploma in Diesel And Automotive Technology - Mechanics
Universal Technical Institute
High School Diploma -
Granite City High School
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