Elantra Dean
Canton
Summary
Bachelor of Arts in English and Foreign Language from The University of Mississippi. Ten years of customer service experience focused on achieving high-quality outcomes. Skilled in Microsoft Office, Google Applications, basic Photoshop, and proposal writing. Bilingual in Spanish, with a reputation for outstanding work ethic and dedication to excellence.
Overview
8
8
years of professional experience
Work History
MSR
Eagle Express Federal Credit Union
08.2021 - Current
- Assist with member account information
- Keep a daily balance of a cash drawer
- Vault balancing
- ATM management
- (601)-355-6363
CSR
PFSweb
11.2020 - 08.2021
- Assist with placing orders for customers
- Provide tracking details, file claims, and issue refunds for products
- Answer e-mail inquiries regarding product details, order details, and tracking information
- (972)-881-2900
Personal Care Giver
Safe and Sound Home Care
10.2019 - 11.2020
- Provided personal care to mentally and physically disabled individuals in their home
- Aided with meal prep, bathing, and transport to doctors appointments
- Provided detailed medical updates to family members and guardians
- (662)-463-1222
Personal Care Aid
The Blake @ Oxford
06.2019 - 12.2019
- Assisted with feeding, bathing, and transport of mentally and physically disabled individuals
- Applied behavioural strategy to alleviate tension and stress from clients
- Engaged in stimulating games and activities to aid with memory
- (662)-234-5050
Personal Care Assistant
North Mississippi Region Center
08.2018 - 06.2019
- Assisted with daily activities of mentally and physically disabled individuals
- Assisted with feeding, changing, and grooming
- Ensured a clean, sanitized living space for residents
- (662)-234-1476
Editor
The Daily Mississippian
08.2017 - 01.2019
- Assisted with editing newspaper articles, pictures, and videos
- Conducted interviews with noted individuals
- Assisted with reports about student life and campus activities
- (662)-915-5503
Lead Sales Associate
Dollar General
01.2018 - 08.2018
- Assisted with the selling of merchandise
- Checked in vendors, set up displays, and handled inventory
- Counted and deposited daily earnings
- (662)-598-0160
Education
Bachelor of the Arts - English, Foreign Language
The University of Mississippi
Oxford, MS12.2018
Skills
- Office software proficiency
- Google applications expertise
- Photoshop basics
- Proposal writing skills
- Spanish fluency
Timeline
MSR
Eagle Express Federal Credit Union
08.2021 - Current
CSR
PFSweb
11.2020 - 08.2021
Personal Care Giver
Safe and Sound Home Care
10.2019 - 11.2020
Personal Care Aid
The Blake @ Oxford
06.2019 - 12.2019
Personal Care Assistant
North Mississippi Region Center
08.2018 - 06.2019
Lead Sales Associate
Dollar General
01.2018 - 08.2018
Editor
The Daily Mississippian
08.2017 - 01.2019
Bachelor of the Arts - English, Foreign Language
The University of Mississippi
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