Elisabeth Bryan
Byram
Summary
Highly motivated individual with experience in customer service and renewals. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Account Manager
LuckyTruck
01.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Customer Service Representative
LuckyTruck
01.2022 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed customer service orders promptly to increase customer satisfaction.
Education
No Degree - Pre-Nursing
Holmes Community College
Goodman, MS01.2025
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Customer Satisfaction
- Customer Relationships
- Critical Thinking
- Problem-solving abilities
- Data Entry
Websites
Additional Information
Licensed in Property and Casualty Insurance
Timeline
Account Manager
LuckyTruck
01.2024 - Current
Customer Service Representative
LuckyTruck
01.2022 - 01.2024
No Degree - Pre-Nursing
Holmes Community College
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