Elizabeth Donovan
Lucedale
Summary
I am ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Southern Cancer Center
04.2015 - 04.2017
- Assisted patients with registration processes, verifying personal information and insurance details.
- Exhibited empathy and active listening during patient interactions, enhancing patient satisfaction and trust.
- Operated scheduling software to coordinate patient appointments, optimizing daily workflow and minimizing wait times.
Assistant Manager
Subway
01.2013 - 04.2015
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
GED -
Alma Bryant High School
Irvington, AL05-2009
Skills
- Customer service
- Conflict resolution
- Interpreting physician orders
- Phone and email etiquette
- Multitasking and organization
- Information collection
- Training coordination
- Team leadership
Timeline
Patient Service Representative
Southern Cancer Center
04.2015 - 04.2017
Assistant Manager
Subway
01.2013 - 04.2015
GED -
Alma Bryant High School
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