Elizabeth Levy
Hattiesburg
Summary
Diligent Patient Account Representative with background in managing patient accounts and resolving billing issues. Successfully facilitated communication between patients and insurance companies, ensuring accurate and timely processing of claims. Demonstrated strong analytical skills and attention to detail in financial record-keeping and patient support.
Healthcare professional with thorough understanding of patient registration processes. Recognized for efficiently managing patient records and streamlining intake procedures. Known for strong team collaboration, adaptability, and reliability in dynamic environments. Skills include patient data management and effective communication.
Overview
10
10
years of professional experience
Work History
Epic Ambulatory Analyst
Trinity Wave 5 Epic Go Live
05.2020 - 12.2024
- Assisted in the integration of third-party applications with the Epic Ambulatory platform.
- Contributed to revenue cycle improvements by optimizing billing processes within the system.
- Spearheaded process improvement initiatives that led to increased efficiency in daily operations within the ambulatory setting.
- Built strong relationships with stakeholders across multiple departments, fostering trust and cooperation essential for project success.
Patient Registration Representative
Southeast Mississippi Rural Health Initiative Inc.
10.2017 - 03.2020
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
Patient Account Representative
Hottiesburg Clinic
01.2015 - 09.2017
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
- Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
Education
High School Diploma -
Hattiesburg High School
Hattiesburg, MS06-1997
Skills
- Clinical workflow analysis
- Team player attitude
- Multitasking proficiency
- HIPAA compliance
- CPT coding
- Patient portal management
Timeline
Epic Ambulatory Analyst
Trinity Wave 5 Epic Go Live
05.2020 - 12.2024
Patient Registration Representative
Southeast Mississippi Rural Health Initiative Inc.
10.2017 - 03.2020
Patient Account Representative
Hottiesburg Clinic
01.2015 - 09.2017
High School Diploma -
Hattiesburg High School
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