Elizabeth Nicholson, MSN, RN
Petal
Summary
Dedicated healthcare administrative professional with extensive customer service experience, adept at streamlining operations and ensuring seamless communication within medical teams. Proven track record in managing referrals and enforcing policies to enhance patient care. Skilled in conflict resolution and developing balanced solutions to meet diverse needs. Committed to fostering a supportive environment for both patients and staff.
Overview
25
25
years of professional experience
Work History
RN Supervisor
Ellisville State School
Ellisville
01.2010 - 09.2013
- Provided all aspects of care to twenty intellectually and developmentally delayed clients.
- Supervised six nurses in four different houses, in two different cities.
- Compiled annual assessments and training status updates for each of my 40 clients.
- I ordered and received all medications for my assigned houses.
- Provided wound care as needed.
- Ensured clients were accompanied to all medical appointments and hospital visits.
RN Supervisor
Bedford Care Center
Hattiesburg
05.2008 - 12.2009
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Ensured that all documentation met legal requirements before submission.
- Advocated for patient rights during difficult situations such as end-of-life decisions.
- Performed wound care for entire unit.
- Rounded with physicians and ensured all orders were carried forward.
- Attended all daily and weekly staff meeting with necessary reports as required.
- Performed IV/PICC line medication administration and care.
RN Supervisor
Mississippi State Veterans Home
Collins
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Evaluated patient records regularly to identify opportunities for improvement in service delivery.
- Advocated for patient rights during difficult situations such as end-of-life decisions.
- Ensured that all documentation met legal requirements before submission.
- Participated in continuing education courses related to advances in nursing practice.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Liaised between patients and families by providing health information and addressing questions and concerns.
- Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcomes in hospital department and nursing home.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
- Provided support and counseling to patients dealing with chronic wounds or pressure ulcers.
- Stayed informed of the latest advancements in wound care practices and technologies.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Staff RN
The Claiborne at Hattiesburg
Hattiesburg
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
Education
Master of Science - Nursing Science
William Carey University
Hattiesburg, MS05-2019
Skills
- Active listening
- Teamwork
- Self motivation
- Effective communication
- Interpersonal skills
- Compassionate care
- Patient advocacy
- Incident investigation
- Patient relationship management
- Wound care
- Heartsaver first aid
Timeline
RN Supervisor
Ellisville State School
01.2010 - 09.2013
RN Supervisor
Bedford Care Center
05.2008 - 12.2009
RN Supervisor
Mississippi State Veterans Home
Staff RN
The Claiborne at Hattiesburg
Master of Science - Nursing Science
William Carey University
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