Elizabeth Teigen
Brandon
Summary
Dedicated customer service professional and bank teller with experience providing exceptional service in fast-paced financial environments. Skilled in handling cash transactions, processing deposits and withdrawals, balancing cash drawers, and assisting customers with account inquiries and banking products. Known for building strong customer relationships through effective communication, problem-solving, and attention to detail. Demonstrates accuracy, professionalism, and a commitment to maintaining confidentiality while delivering positive customer experiences. Proven ability to multitask, work efficiently under pressure, and support both customer satisfaction and organizational goals.
Overview
10
10
years of professional experience
Work History
Bank Teller
Magnolia Federal Credit Union
Jackson, MS
09.2025 - Current
- Processed financial transactions accurately and efficiently for diverse customer needs.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cash drawer integrity through meticulous balancing and reconciliation procedures.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Retail associate
Vape empire
Byram, MS
01.2023 - Current
- Assist customers with product selections, enhancing satisfaction and driving repeat business.
- Manage inventory, ensuring optimal stock levels and reducing shortages.
- Process transactions accurately, maintaining a high level of customer trust.
- Collaborate with team to improve store layout, boosting sales and customer flow.
- Address customer inquiries, resolving issues efficiently and improving service quality.
Assistant Manager
Byram Wine And Spirits
Byram, MS
04.2022 - 04.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
Cashier
Sutherlands
04.2021 - 09.2021
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
Assistant Manager
Rameys
02.2019 - 04.2021
- Scanned product, operated cash register and tallied customer purchases.
- Performed cashier duties and provided exceptional customer service during service periods and breaks.
- Followed standard procedures for issuing cash refunds.
- Received payment for parts being purchased and issue correct change.
- Greeted and assisted customers while anticipating needs.
- Performed cash transactions with accuracy and precision.
- Maintained safe, clean and well-organized working and shopping environment.
- Supported achievement of budgeted financial and operating results for Front End.
- Promoted positive guest relations, greeted guests and created friendly atmosphere.
- Worked nights, weekends, holidays and in absence of manager.
- Safeguarded confidential information, cash and credit card information and merchandise.
- Facilitated communications between office, field staff and customers.
- Supervised staff in daily store maintenance and ensured professional housekeeping standards within store.
- Taught, managed and provided positive and constructive feedback.
- Received merchandise deliveries from vendors and Rite Aid distribution centers.
- Ordered to maintain effective in-stock position of office supplies.
- Handled complaints in professional and positive manner.
- Maintained work flow and handled scheduling Tellers.
Childcare Worker
Tiny Treasures/Railroad daycare center
10.2016 - 01.2019
- Handled maintenance requests, inputs and maintained maintenance records.
- Supervise and monitor the safety of children.
- Prepare and organize mealtimes and snacks for children.
- Help children keep good hygiene.
- Change the diapers of infants and toddlers.
- Organize activities or implement a curriculum that allows children to learn about the world and explore their interests.
Education
High School Diploma -
Florence High School
Florence, MS05-2015
Skills
- Customer Relationship Management
- Money Handling
- Customer Service
- Closing Oversight
- Shift Coverage
- Microsoft Word
- Overseeing Employees
- Scheduling
- Training
- Cash Management
- Microsoft Excel
- Adaptability
- Attention to detail
- Customer relationship development
- Relationship building
- Customer needs assessment
- Decision-making
- Time management
- Strong work ethic
Timeline
Bank Teller
Magnolia Federal Credit Union
09.2025 - Current
Retail associate
Vape empire
01.2023 - Current
Assistant Manager
Byram Wine And Spirits
04.2022 - 04.2023
Cashier
Sutherlands
04.2021 - 09.2021
Assistant Manager
Rameys
02.2019 - 04.2021
Childcare Worker
Tiny Treasures/Railroad daycare center
10.2016 - 01.2019
High School Diploma -
Florence High School