Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Ella Windham

Philadelphia

Summary

Dynamic and organized professional with leadership experience as a Barista Shift Lead at Umble Coffee Co. Known for fostering customer loyalty through relationship building and personalized service. Adept at problem-solving and maintaining high productivity in team environments, while ensuring operational efficiency and cleanliness standards. Committed to community engagement and positive collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Volunteer

Emily Garrard
01.2025 - Current
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.

Barista Shift Lead

Kenneth Thomas
09.2023 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
  • Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.

Education

No Degree - Accounting

East Central Community College
Decatur

Bachelor of Science - Educational Psychology

Mississippi State University
Starkville, MS
05-2026

High School Diploma -

Neshoba Central High School
Philadelphia, MS
05-2022

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Leadership qualities
  • Time management
  • Adaptability and dependability
  • Relationship building
  • Community engagement
  • Decision-making

Accomplishments

  • Supervised team of 5 staff members.
  • Achieved promotions through effectively helping with the improvement of cleanliness and hospitality.
  • Used Anylist to develop inventory tracking spreadsheets.

Certification

  • Certified Barista Shift Leader, Umble Coffee - September 2023-Current

Interests

  • Participating in local clean-up initiatives
  • I enjoy helping others and giving back to the community
  • Participating in various activities, including Mississippi State's Wesley Foundation, local small groups, and outreach events
  • Enjoy participating in Hotworx for overall physical and mental well-being
  • I enjoy cooking for friends and family gatherings
  • Reading
  • Strategy Games

Timeline

Volunteer

Emily Garrard
01.2025 - Current

Barista Shift Lead

Kenneth Thomas
09.2023 - Current

No Degree - Accounting

East Central Community College

Bachelor of Science - Educational Psychology

Mississippi State University

High School Diploma -

Neshoba Central High School

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Ella Windham