EMANUEL COLEMAN
Southhaven
Summary
Results-driven professional with extensive experience in staff management, team building, and process improvement. Proven ability to train and mentor employees, enhance operational efficiency, and foster a goal-oriented work environment. Seeking to leverage leadership skills and operational expertise as an Operation Supervisor to drive team performance and organizational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Oil Technician
Valvoline Instant Oil
Olive Branch, MS
02.2026 - 04.2026
- Performed oil changes and fluid exchanges efficiently, ensuring vehicle readiness.
- Conducted thorough inspections of vehicles to identify maintenance needs and recommend services.
- Utilized diagnostic tools to assess vehicle performance and troubleshoot issues effectively.
- Trained new technicians on operational procedures and safety protocols, fostering team development.
Supervisor
DHL
Memphis, TN
11.2009 - 01.2026
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Oversaw the training of new employees on job responsibilities and expectations.
- Ensured that safety protocols were followed at all times by all staff members.
- Motivated employees to reach highest professional potential.
- Communicated employee, customer and workplace needs to managers.
- Resolved conflicts between team members and departments.
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
- Answered customer questions and made product recommendations according to needs.
- Conducted disciplinary action when needed in accordance with company policy.
- Provided technical support to team members in order to assist them in completing tasks more efficiently.
- Identified operational process inefficiencies to recommend necessary improvements.
- Developed existing team into high productivity, results-oriented unit through creative initiatives.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
Education
High School - undefined
Holly Springs High School
Holly SpringsSkills
- Training and mentoring
- Attention to detail
- Staff management
- Decision-making
- Goal oriented
- Team building
Certification
Hazardous certificate
Timeline
Oil Technician
Valvoline Instant Oil
02.2026 - 04.2026
Supervisor
DHL
11.2009 - 01.2026
High School - undefined
Holly Springs High School