Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Chain

Bay Springs

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walgreen's of Magee
Magee
06.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.

Lead Barista

Mt. Olive Nutrition
Mount Olive
09.2022 - 06.2024
  • Collaborated with the management team to develop new strategies for increasing sales and profits.
  • Developed effective relationships with customers through friendly interactions and excellent product knowledge.
  • Created engaging displays for promotional materials such as menus or flyers.
  • Supervised and trained baristas to ensure adherence to company policies and procedures.

Education

Some College (No Degree) - Certified Nursing Assistant

Jones County Junior College
Ellisville, MS

Some College (No Degree) - Radiology Technology

Pearl River Community College
Poplarville, MS

Skills

  • Customer service
  • Time management
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer relationship management

References

References available upon request.

Timeline

Customer Service Representative

Walgreen's of Magee
06.2024 - Current

Lead Barista

Mt. Olive Nutrition
09.2022 - 06.2024

Some College (No Degree) - Certified Nursing Assistant

Jones County Junior College

Some College (No Degree) - Radiology Technology

Pearl River Community College
Emily Chain