Emily Eaton
Long Beach
Summary
Working in customer service for many years taught me patience, empathy, efficiency, and team work. It also helped in honing certain skills such as keeping up with fast paced environments, nurturing relationships with integrity and empathy, a knowledge in different POS and Coding systems, and de-escalation techniques. Often been called a quick learner and a hard worker, but also full of smiles and joy.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Operations
Bradley’s Cajun Quick Stop
03.2025 - Current
- Coordinated daily operations to ensure efficient workflow and exceptional customer service.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained staff on operational procedures and best practices for enhanced productivity.
- Monitored performance metrics to identify areas for process improvement and cost savings.
- Developed schedules to align staffing needs with peak business hours effectively.
Cashier
Winn Dixie Supermarket
10.2024 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced daily sales reports.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints professionally, enhancing overall satisfaction.
Team Lead
Murphy’s USA
04.2024 - 10.2024
- Led team in achieving operational goals through effective workflow management.
- Mentored junior staff to enhance performance and improve service delivery standards.
- Implemented process improvements to streamline daily operations and increase efficiency.
- Coordinated training sessions for new employees on safety protocols and operational procedures.
Caregiver
Private Care
02.2023 - 05.2024
- Assisted client with daily living activities, promoting independence in any way possible.
- Developed individualized care plans in collaboration with family members and assured the patients comfort was the main priority.
- Facilitated medication management, adhering to prescribed schedules and safety protocols.
- Provided companionship and emotional support, enhancing my clients well-being and quality of life.
Team Lead
Walmart
04.2021 - 02.2023
- Fostered a collaborative team environment, enhancing communication among staff members.
- Conducted regular performance reviews to identify areas for development and recognize achievements.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Chiropractic Office Assistant
Healing Hands Chiropractic
03.2019 - 12.2020
- Assisted patients with appointment scheduling and check-in processes to enhance office efficiency.
- Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and confidentiality.
- Coordinated insurance verification for patients, facilitating seamless billing and reimbursement processes.
- Collaborated with chiropractors to prepare treatment rooms and maintain equipment cleanliness and functionality.
Education
No Degree -
Mississippi Gulf Coast Community College
GulfportHigh School Diploma -
Long Beach High School
Long Beach, MSSkills
Office management
Shift management
Time management
Typing
Organizational skills
Front desk
Babysitting
Childcare
Customer Service and Support
Data entry
Schedule management
Research
Caregiving
Meal preparation
Cash handling
Medical records
Food preparation
Microsoft PowerPoint
Clerical Experience
Communication Skills
Microsoft Excel
Leadership
Advanced Math Skills
Microsoft Word
Microsoft Access
Timeline
Assistant Manager of Operations
Bradley’s Cajun Quick Stop
03.2025 - Current
Cashier
Winn Dixie Supermarket
10.2024 - 02.2025
Team Lead
Murphy’s USA
04.2024 - 10.2024
Caregiver
Private Care
02.2023 - 05.2024
Team Lead
Walmart
04.2021 - 02.2023
Chiropractic Office Assistant
Healing Hands Chiropractic
03.2019 - 12.2020
No Degree -
Mississippi Gulf Coast Community College
High School Diploma -
Long Beach High School