Emily Jones Sanders

While attending nursing school, I participated in clinical experiences at East Alabama Medical Center, Baptist East Medical Center, Wellstar West Georgia Medical Center, Piedmont-Columbus Regional, Exceptional Foundation of East Alabama, Arbor Springs Health & Rehab Center, Woodland Pines Elementary School, and HydraMed Infusion & Wellness.

During my clinical shifts, I worked on various floors to maximize my experience, including Med-Surge, Psych, OB and L&D, Pediatric, Emergency Department, PCU, Post-OP, Long- and Short-term Rehabilitation, IV Hydration Lounge, and school nursing.

Throughout my time in nursing school, I acquired various skills including but not limiting to:

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• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Assisted with the preparation of laboratory specimens for testing.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Educated patients on health maintenance and disease prevention strategies.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Maintained accurate documentation in electronic medical records system.
• Assessed patient responses to treatments or interventions promptly.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Performed patient assessments and developed individualized care plans.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Administered oral medications accurately according to physician's orders.
• Provided emotional support and advocacy for patients and their families.
• Managed multiple tasks simultaneously while providing quality care.
• Organized supplies and equipment needed for each procedure performed.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Measured and recorded blood pressure, temperature and respirations.
• Supported patients with basic functions of eating and walking.
• Followed all hospital and nursing protocols for patient safety and confidentiality.
• Managed time effectively to prioritize patient care tasks.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Assisted in patient care under supervision, including bathing, feeding, and ambulation.
• Assisted with patient mobility, employing safe lifting techniques.
• Utilized nursing simulation labs to practice and refine skills.
• Practiced infection control measures, including proper handwashing and PPE use.
• Partnered with registered nurses to perform specified patient care activities.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Facilitated communication between patients, families, and healthcare team.
• Supported post-operative care, monitoring for complications and promoting recovery.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Engaged in clinical rotations across various departments to gain diverse experience.
• Conducted patient education on health maintenance and disease prevention.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Responded to patient needs and special requests.
• Performed wound care and dressing changes with attention to infection control.
• Compiled patient health data for electronic health records.
• Promoted open communication and honored patient rights and confidentiality.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Participated in patient assessments and contributed to care plans.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Stocked clinical workstations and procedure rooms with necessary supplies.
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• Coordinated discharge planning to ensure continuity of care post-hospitalization.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

• Monitored event budgets to ensure accuracy and efficiency in spending.
• Ensured compliance with applicable laws and regulations related to event planning and operations.
• Coordinated with vendors to ensure timely delivery of materials for events.
• Maintained relationships with existing partners while cultivating new ones.
• Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
• Collaborated with marketing teams to create promotional materials for events.
• Acted as a liaison between clients and vendors throughout the duration of an event.
• Assisted in developing strategies to increase attendance at events.
• Oversaw all aspects of event production from conception through completion.
• Served as primary contact person responsible for responding to inquiries about events.
• Created detailed timelines for the execution of each event.
• Organized venues, budgets, guest lists, catering and event timelines.
• Reserved space, equipment and personnel needed to facilitate events.
• Coached and counseled employees to reflect company service standards and procedures.
• Designed and maintained spreadsheets documenting vendor, facility, and guest information.
• Designed and executed marketing and promotional campaigns to maximize event attendance and visibility.
• Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
• Selected appropriate music tracks or sound effects for videos posted on YouTube or other video sharing sites.
• Researched current trends in the industry to identify opportunities for growth through new social media channels.
• Updated website content regularly with fresh information related to products and services offered by the company.
• Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
• Generated interest for new and upcoming product and service releases by managing social media accounts.

My experience at this company was during holiday breaks while I was attending college.

June 2021 – August 2021

• Assisted with building and equipment setup for the starting company.
• Provided help with clinic setup.
• Assisted with the business's grand opening.
• Participated in training sessions for various dermatology procedures.
• Shadowed an anesthesiologist and pain specialist during patient examinations and consultations.
• Ensured the cleanliness of the office, lobby, examination rooms, and restrooms.

November 2021 - January 2022, November 2022 - January 2023, November 2023 - January 2024.

• Assisted the office manager with day-to-day tasks.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Inspected equipment to ensure proper working order prior to use on patients.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Organized patient charts before each day's clinic sessions began.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Cleaned and maintained medical equipment following procedures and standards.
• Documented notes during patient visits.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Supported administrative staff by processing and inputting patient information.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Provided administrative support to multiple departments as needed.
• Supported the office manager by going on bank runs, ordering and picking up lunch, relaying information to staff members, and filing patient documents.

• Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
• Provided exceptional customer service by addressing inquiries promptly and professionally.
• Responded promptly to inquiries from customers via phone calls, emails, or face-to-face interactions.
• Analyzed customer feedback data to identify areas of improvement in service quality.
• Provided training and guidance to new employees regarding store policies and procedures.
• Resolved customer complaints or escalated them as necessary for further resolution.
• Maintained a safe, clean and organized floor environment.
• Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
• Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
• Assessed team member performance and developed improvement plans for weak points.
• Stayed up-to-date on extensive company products and services.
• Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
• Provided on-site support during the day of the event including problem solving if necessary.
• Attended and participated in industry events.
• Managed safe and smooth food delivery at banquets, conferences and social events.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Provided leadership during times of organizational change or crisis situations.
• Coached, mentored and trained team members in order to improve their job performance.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Recruited and hired qualified candidates to fill open positions.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Trained employees on additional job positions to maintain coverage of roles.
• Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
• Provided on-site support during the day of the event including problem solving if necessary.
• Collaborated with clients to identify their goals and expectations from the event.
• Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
• Analyzed data from previous events in order to improve future ones.
• Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
• Developed event themes and concepts to ensure successful execution of events.
• Coordinated with internal teams to ensure timely delivery of products and services for events.
• Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
• Monitored budgeting process for each event to ensure cost efficiency.
• Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
• Inspected dining and serving areas for cleanliness and proper setup.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
• Explained goals and expectations required of trainees.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

• Responded efficiently to guest inquiries and complaints in a professional manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Took orders from customers accurately and in a timely manner.
• Followed health safety guidelines when preparing and serving food products.
• Greeted guests and provided menus.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Monitored dining room for cleanliness and proper set-up at all times.
• Checked food before serving it to customers.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Delivered food orders promptly and courteously.
• Provided excellent customer service to ensure satisfaction.
• Cleaned tables and chairs to prepare dining area for next customers.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Trained new employees on restaurant procedures and plating techniques.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Displayed enthusiasm and knowledge about restaurant's menu and products.

• Internship periods: May 2019-August 2019, May 2020-August 2020, May 2021-August 2021
• Managed office duties such as filing paperwork and answering phone calls.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked effectively in team environments to make the workplace more productive.
• Provided guidance to youth members on personal issues.
• Ensured compliance with safety regulations while leading activities.
• Participated in community outreach efforts to promote the program.
• Created engaging lesson plans that were tailored to individual needs.
• Addressed any conflicts between youth members in a professional manner.
• Encouraged positive behavior among the group members.
• Coached and mentored students in developing leadership skills.
• Maintained accurate records of attendance and program outcomes.
• Assisted with planning, organizing and executing special events.
• Organized and facilitated youth group meetings.
• Fostered a safe environment for all participants during activities.
• Developed age-appropriate activities for the group.
• Attended missionary trips to various areas to help natives learn about religion and complete charity work.
• Organized charity and fundraising events to raise money for great cause.
• Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
• Led worship services to share faith with congregants and community.
• Spread faith through various evangelistic means, including preaching, Bible readings, and group activities.
• Presented and prepared weekly sermons and bible lessons for congregation.
• Developed lesson plans in accordance with curricula and core church beliefs.
• Participated in regular staff meetings to review progress towards organizational goals.

• Greeted customers and provided exceptional customer service.
• Handled customer service inquiries in an efficient manner while providing excellent customer service.
• Provided customer service assistance as needed.
• Provided customers with friendly customer service.
• Updated inventory management system regularly.
• Assisted in maintaining accurate inventory records.
• Tracked inventory levels for restocking purposes.
• Organized inventory for restocking purposes.

• Inspected and maintained facility equipment to ensure safety standards were met.
• Responded to emergency situations according to established procedures.
• Organized storage closets according to established guidelines for easy retrieval of materials needed for daily operations.
• Performed janitorial duties including sweeping, mopping floors, washing windows and walls as needed.
• Provided customer service assistance to visitors by answering questions regarding facility programs, services and policies.
• Stocked shelves with cleaning supplies, paper products, linens and other related items used in daily operations.
• Maintained cleanliness of lobby area by dusting furniture and vacuuming carpets.
• Greeted guests upon arrival at the facility in a friendly manner while providing directions or information requested.
• Controlled access to the building by verifying identification cards of personnel entering the premises.
• Managed inventory of supplies needed for daily operations of the facility.
• Responded promptly to emergency situations that arise within the facility such as fires or medical emergencies.
• Assisted in setting up tables, chairs and other necessary items for special events held at the facility.
• Reported any maintenance issues found during routine checks to supervisor immediately.
• Monitored visitors to ensure that they followed all established rules and regulations.
• Monitored group safety and quickly intervened to end unsafe behaviors.
• Supported residents by engaging each in fun, beneficial activities.
• Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
• Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
• Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.

• Dance teacher for ages 2-16
• Office assistant
• Answering phones
• Customer service
• Helping with members accounts
• Provided individual attention when needed to help students with specific skill development issues.
• Created an environment conducive to learning by providing positive reinforcement to students.
• Encouraged students to take part in extracurricular activities related to dance such as festivals or workshops.
• Collaborated with colleagues on creative ideas for choreography and costuming designs.
• Developed and implemented age-appropriate lesson plans for dance classes.
• Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
• Upheld studio guidelines and legal requirements for dancer and staff protection.
• Engaged with parents and guardians through regular communication, discussing student progress and addressing concerns.
• Conducted group and private lessons, adapting teaching methods to meet individual student needs and learning styles.
• Established and communicated clear objectives for lessons and projects.
• Maintained confidentiality of sensitive information and documents.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Answered and directed phone calls to appropriate staff members.
• Handled incoming and outgoing mail and packages, including preparation for shipping.
• Utilized office equipment such as printers, copiers, and fax machines efficiently.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
• Cleaned building floors by sweeping, mopping or vacuuming.
• Stripped, sealed and polished floors.

• Adjust sound levels of dialogue and music in order to create desired effects.
• Organize and manage multiple camera angles during shoots.
• Ensure continuity between shots by checking settings on equipment and positioning of subjects within the frame.