Emily Story
Coldwater
Summary
Dependable Kennel Technician skillful in handling animals up to 120 pounds. Also skilled in bathing, grooming and general animal welfare management. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Proficient in animal safety protocols and possesses excellent communication and customer service skills. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Kennel Technician
Cat & Cow Veterinary Clinic
04.2023 - Current
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
- Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
Cashier/Server
Happy Ice Cream
05.2022 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Applied Science - Health Sciences
Northwest Mississippi Community College
Senatobia, MS05.2025
High School Diploma -
Independence High School
Independence, MS05.2023
Skills
- Housekeeping Requirements
- Animal Restraining
- Reading Comprehension
- Waste Collection
- Compassionate Care
- Microsoft Office
- Cash Register Systems
- Cash Drawer Management
- Cleaning and Sanitizing
- Animal Bathing
- Feeding and Watering
- Surgical Equipment Cleaning
- Order Taking
- Time Management Skills
- Money Handling
Timeline
Kennel Technician
Cat & Cow Veterinary Clinic
04.2023 - Current
Cashier/Server
Happy Ice Cream
05.2022 - 12.2022
Associate of Applied Science - Health Sciences
Northwest Mississippi Community College
High School Diploma -
Independence High School
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