Emma Cain
Pass Christian
Summary
Dedicated and hardworking individual with exceptional customer service skills, excellent communication abilities, and a strong work ethic. Proven ability to quickly adapt to company objectives and contribute to team success. Recognized by Kilwins and PJ's Coffee employees and customers for consistently delivering outstanding service and creating positive experiences. Eager to bring enthusiasm and reliability to support your company's goals.
Overview
3
3
years of professional experience
Work History
Barista
PJ's Coffee
Bay Saint Louis
03.2025 - Current
- Maintained cleanliness and organization of the coffee shop environment.
- Restocked supplies and managed inventory levels regularly.
- Engaged with customers to create a welcoming atmosphere.
- Created promotional displays for advertising special events or promotions at the cafe.
- Prepared and served a variety of coffee beverages to customers.
Customer Service Representative
Kilwins
Ocean Springs
03.2024 - 02.2025
- Responded quickly to meet customer needs and resolve problems.
- Organized inventory of supplies for efficient restocking processes as needed.
- Developed strong communication and interpersonal skills to build successful relationships with customers.
- Handled opening and closing duties including setting up workstations and restocking supplies.
- handled opening and closing duties including setting up workstations and restocking supplies.
- Utilized knowledge to increase business sales through interacting and upselling various products.
Aftercare Assistant
Coast Episcopal School And The Gail Keenan Art Center
Long Beach
08.2022 - 01.2025
- Provided safe and nurturing environment for children of different ages.
- Maintained safe play environment by carefully monitoring children.
- Organized and stored toys and materials to ensure order in activity areas.
- Helped children with homework and schoolwork.
Education
High School Diploma -
Our Lady Academy
Bay Saint Louis05-2025
Skills
- Customer service
- Time management
- Leadership Qualities
- Upselling products and services
- Strong work ethic
- excellent communication
Timeline
Barista
PJ's Coffee
03.2025 - Current
Customer Service Representative
Kilwins
03.2024 - 02.2025
Aftercare Assistant
Coast Episcopal School And The Gail Keenan Art Center
08.2022 - 01.2025
High School Diploma -
Our Lady Academy
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