Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Emma Crabb

Corinth,MS

Summary

Dedicated team member with experience at Chick-fil-A, excelling in customer service and training other team members. Proven ability to enhance team performance and resolve issues effectively. Skilled in cash handling and upselling strategies, fostering positive relationships with customers while maintaining high standards of hygiene and safety. Committed to creating engaging environments for both customers and coworkers.

Overview

2
2
years of professional experience

Work History

Restaurant Team Member

Chick-fil-A
02.2024 - Current
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Cultivated warm relationships with regular customers.
  • Used proper techniques to prepare food and ingredients.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Volunteer

Kossuth Elementary School
08.2023 - 06.2025
  • Helped kids and teachers in class rooms meet their educational goal.
  • Specifically assisted struggling kids progress their reading and math scores while helping them gain more confidence with their abilities.
  • Would volunteer 3-4 times a week and create schedules for other volunteers of times and which classrooms to visit.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Coordinated and managed volunteer activities for community service projects.
  • Tracked service activities and outcomes against outlined plans and goals.

Education

Bachelor of Science - Forensic Chemistry

University of Mississippi
University
05-2029

High School Diploma -

Kossuth High School
Corinth
05-2025

Skills

  • Production leadership

  • Hospitality

  • Handling Money

  • Mentoring/Coaching

  • Problem Management

  • Basic Math

  • Customer Service

  • Verbal and written communication

  • Taking orders

  • Cash handling expertise

  • Menu memorization

  • Upselling strategies

  • Supply restocking

Interests

  • Reading
  • Listening to Music / Supporting local bands
  • Attending Live Music
  • Knitting and Crocheting
  • Going to the gym
  • Travel

Timeline

Restaurant Team Member

Chick-fil-A
02.2024 - Current

Volunteer

Kossuth Elementary School
08.2023 - 06.2025

Bachelor of Science - Forensic Chemistry

University of Mississippi

High School Diploma -

Kossuth High School

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Emma Crabb