Summary
Overview
Work History
Education
Skills
Timeline
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Emma Mayhall

Saltillo

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

CIT

Aflac
06.2025 - Current
  • Developed strong relationships with business owners through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Enhanced product knowledge through continued training and professional development opportunities.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Trained new agents in product knowledge.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Assistant Teacher

Journey Kids Daycare
08.2024 - 02.2025
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.

Independent Sales Associate

Aflac
03.2024 - 09.2024
  • Explained features and advantages of Aflac products or services to promote sales.
  • Boosted referral rates by positive relationships with satisfied business owners who were eager to recommend our products/services to others.
  • Met existing customers to review current services and expand sales opportunities.
  • Completed successful open enrollments
  • Expanded client base through effective prospecting, cold calling, and relationship-building techniques.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Managed high-stress situations effectively under pressure while resolving disputes or conflicts.

Waitress Trainer

Chilis's Bar and Grill
09.2023 - 02.2024
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.

Crew Member

Subway
02.2022 - 01.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Elementary Education

Itawamba Community College
Fulton, MS

High School Diploma -

Tremont High School
Tremont, MS
12-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Computer skills

Timeline

CIT

Aflac
06.2025 - Current

Assistant Teacher

Journey Kids Daycare
08.2024 - 02.2025

Independent Sales Associate

Aflac
03.2024 - 09.2024

Waitress Trainer

Chilis's Bar and Grill
09.2023 - 02.2024

Crew Member

Subway
02.2022 - 01.2023

Elementary Education

Itawamba Community College

High School Diploma -

Tremont High School

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Emma Mayhall