Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emmeounce Darby

Walnut Grove

Summary

Dynamic Shift Manager at Taco Bell with a proven track record in enhancing guest satisfaction and streamlining operations. Skilled in effective communication and proficient in sample collection, I excelled in training staff and managing inventory, achieving significant improvements in kitchen efficiency and customer service standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Taco Bell
08.2022 - Current
  • Trained new staff on operational procedures and customer service standards.
  • Managed inventory levels, ensuring timely stock replenishment and waste reduction.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
  • Streamlined food preparation processes, improving kitchen efficiency and reducing wait times.
  • Excelled in every store position and regularly backed up front-line staff.

Education

Certification - Phlebotomy

Phlebotomy Training Specialist
Ridgeland, MS
10-2025

High School Diploma -

Leake County High School
Walnut Grove, MS
05-2024

Skills

  • Proficient in sample collection
  • Over 30 successful blood draws using straight needles and butterfly needles
  • Very familiar with HIPAA/ patient confidentiality
  • Excellent communication
  • Organizational skills

Certification

Certified Phlebotmist by NHA

BLS approved

Timeline

Shift Manager

Taco Bell
08.2022 - Current

Certification - Phlebotomy

Phlebotomy Training Specialist

High School Diploma -

Leake County High School
Emmeounce Darby