Eric Lancaster
Tupelo
Summary
Developed exceptional organizational and interpersonal skills in high-paced healthcare environment. Adept at managing patient admissions, handling sensitive information, and coordinating with medical staff to ensure smooth operations. Seeking to transition into new field where these skills can drive success and efficiency.
Overview
3
3
years of professional experience
Work History
Admissions Representative
Baptist Memorial Hospital
03.2024 - Current
- Collaborated with various healthcare professionals to ensure a seamless transition of care during hospital admissions and discharges.
- Enhanced patient experience by providing compassionate assistance throughout the admissions process.
- Streamlined patient admissions process by implementing effective communication strategies and efficient data entry techniques.
Insurance Agent
Globe Life Insurance
09.2023 - 02.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Sales Associate/Lifeguard
Shiloh Ridge Athletic Club
06.2023 - 09.2023
- Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Regularly surveyed pool area to administer any help or aid that may be needed.
- Maintained and pool area to make sure it was safe and sanitary for visiting patrons.
Production Assistant
WCBI News
01.2022 - 10.2022
- Controlled audio and video playback in the control room booth.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Education
Bachelor of Arts - Communications
Mississippi State University
Starkville, MS05.2022
Skills
- Excellent interpersonal skills
- Effective communication
- Verbal and written communication
- Inbound and outbound calls
- Documentation and recordkeeping
- Microsoft office
- Teamwork and collaboration
- Problem-solving
- Reliability
Timeline
Admissions Representative
Baptist Memorial Hospital
03.2024 - Current
Insurance Agent
Globe Life Insurance
09.2023 - 02.2024
Sales Associate/Lifeguard
Shiloh Ridge Athletic Club
06.2023 - 09.2023
Production Assistant
WCBI News
01.2022 - 10.2022
Bachelor of Arts - Communications
Mississippi State University
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