Eric Stone
Southaven
Summary
Proactive professional equipped with strong critical-thinking and time-management skills. Known for exceptional problem-solving capabilities and the ability to maintain composure in fast-paced environments. Consistently recognized for high-quality work and effective communication, contributing to team success and organizational objectives. Committed to continuous learning and applying new insights to enhance service delivery.
Overview
12
12
years of professional experience
Work History
Ramp Agent
Federal Express
Memphis
09.2014 - Current
- Responsible for loading positions of cargo containers on aircraft, ensuring proper weight and balance for safe flight, as well as maximizing fuel efficiency.
- Ensured proper handling of dangerous goods, as well as live animal shipments, in accordance with FAA guidelines.
- Coordinated day-to-day schedules, tasks, and positions for handlers, material handlers, and ground crew.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Worked in various weather conditions to ensure continuous airport operations.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Operated ground support equipment, such as tugs, conveyor belts, and cargo container loaders.
- Prepared detailed reports summarizing activities performed during shift.
- Achieved cost-savings by developing functional solutions to problems.
- Served RDU, CPR, BOI, OKC, RIC, JAX, AUS, HRL, LRD, IAH, TPA, and OAK flights.
- Consulted with management during transition from one flight to another to ensure uninterrupted service for customers.
Offload Team Leader
Federal Express
Memphis
01.2013 - 09.2014
- Responsible for the safe unloading and reloading of aircraft in a safe, efficient, and timely manner.
- Worked with management to assist in the onboarding and training of new employees.
- Delegated jobs and assignments bi-weekly to ensure work group cross-training, as well as compensating for vacations and call-outs.
Education
High School Diploma -
John Carroll Catholic High School
Birmingham, AL05-2008
Skills
- Safety compliance
- Employee training
- Process optimization
- Team coordination
- Cognizant of time parameters
- Experienced in computer systems
- Heavy equipment operation
Timeline
Ramp Agent
Federal Express
09.2014 - Current
Offload Team Leader
Federal Express
01.2013 - 09.2014
High School Diploma -
John Carroll Catholic High School
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