Erica Floyd
Jackson
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transportation Coordinator
Private Homehealth
Jackson, MS
- Current
Personal Care Assistant
Covenant Caregivers
Jackson, MS
09.2015 - Current
- Maintained and updated client condition and activity documents on a regular basis.
- Performed cooking cleaning and other household tasks for clients on a daily basis.
- Assisted clients with daily activities such as bathing and dressing.
- Reported all client queries and issues to supervisor as needed.
- Assisted with and provided transportation to clients as requested.
Private Caregiver/Personal Assistant
Shelia's Helping Hands
Jackson, MS
07.2012 - Current
- Assist clients with tasks they can’t do themselves
Frito Lay
Frito-Lay
Jackson, MS
10.2023 - 10.2025
- Packing items
Skills Trainer
SON Valley
Ridgeland, MS
11.2017 - 07.2020
- Assistant disabled clients . Teach everyday life skills .
Dental Assistant
Smiles on Broadway
Jackson, MS
10.2014 - 08.2015
- Responsible for assisting the dentist chair-side
- Performing cleanings where tartar and soft plaque is removed from all surfaces of the teeth
- Educating patients and parents on dental development
- Taking and developing dental x-rays
- Preparing, sterilizing, and maintaining instruments and equipment
- Take impressions
Patient Care Assistant
Clinton Manor
Clinton, MS
01.2008 - 08.2015
- Maintained and updated client condition and activity documents on a regular basis.
- Performed cooking cleaning and other household tasks for clients on a daily basis.
- Assisted clients with daily activities such as bathing and dressing.
- Reported all client queries and issues to supervisor as needed.
- Assisted with and provided transportation to clients as requested.
Dental Assistant
West over and associates
Flowood, MS
06.2011 - 09.2011
- Assisted during procedures. Sterilization,X-rays, dentures, crowns etc...
Education
Associate - General Studies
Hinds Community College
High school diploma -
Murrah High School
05.2003
Skills
- Phone call management
- Multitasking
- Typing
- Vital signs
- Driving
- Dentrix
- HIPAA
- Patient care
- Availity
- Interpersonal communication
- Customer service
- Payment processing
- Multi-line phone systems
- Conducting sales calls
- Forklift - Forklift operation experience (1-2 years)
- Filing
- Professionalism
- Cleaning
- Productivity software
- Project stakeholder communication
- Technical Proficiency
- Office experience
- Community care (work setting)
- Client interaction via phone calls
- Bug Tracking (Quality assurance practices)
- Computer skills
- Friendly demeanor
- Mail management
- Warehouse experience
- Resident's rights
- Senior care
- Bug Reporting (Quality assurance practices)
- Clerical experience
- Emergency scheduling
- Billing issue inquiries
- Materials handling - Materials handling experience (1-2 years)
- Order picker
- Dental Assisting
- Computer operation
- Phone communication
- Office management
- English
- Working with people with autism
- Medical scheduling
- Communication skills
- Administrative experience
- Medical office experience
- Billing software
- User acceptance testing
- Initiative
- Experience with children
- File organization
- Clear language communication
- Aseptic technique
- Dispatch software communication
- Meal preparation
- Phone etiquette
- Managing patient records
- Calendar management
- In-home experience
- Appointment scheduling
- Customer relationship building
- Bank deposit preparation
Certification
- BLS Certification
- Driver's License
- Basic First Aid certificate, Any valid issuer for CA
- CPR Certification
- Radiology Certification
- EFDA Certification
- First Aid Certification
- Driver's license
- Certified Dental Assistant
- X-ray
- Dental Radiology
- Registered Dental Assistant
Additional Information
- Authorized to work in the US for any employer
- Skills
- Wide experience in providing care and comfort to the elderly
- Excellent grasp of basic caregiving procedures
- Good ability to maintain all relevant safety standards
- Strong knowledge of caregiving practices
- Superior ability to work independently
- High skills in identifying potentially unsafe conditions and situations
- Sound basic housekeeping abilities including cleaning cooking and laundry...... Driving and transporting, standing, walking bending constantly
Timeline
Frito Lay
Frito-Lay
10.2023 - 10.2025
Skills Trainer
SON Valley
11.2017 - 07.2020
Personal Care Assistant
Covenant Caregivers
09.2015 - Current
Dental Assistant
Smiles on Broadway
10.2014 - 08.2015
Private Caregiver/Personal Assistant
Shelia's Helping Hands
07.2012 - Current
Dental Assistant
West over and associates
06.2011 - 09.2011
Patient Care Assistant
Clinton Manor
01.2008 - 08.2015
Transportation Coordinator
Private Homehealth
- Current
Associate - General Studies
Hinds Community College
High school diploma -
Murrah High School