Erica Hutchins
Decatur
Summary
Subway Shift Lead with a strong focus on customer service and team motivation. Successfully trained new employees and enhanced shift productivity through effective decision-making and organizational skills. Committed to maintaining safety standards and a clean environment, ensuring high-quality service and operational efficiency. Proven ability to lead and inspire teams in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Subway Shift Lead
Subway
10.2022 - 09.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Education
GED -
East Central Community College
Decatur, MsSkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Decision-making capacity
- Production leadership
- Shift leadership
- Positive attitude
- Cash handling
- Organizational skills
- Time management
- Multitasking Abilities
Timeline
Subway Shift Lead
Subway
10.2022 - 09.2025
GED -
East Central Community College