Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Hutchins

Decatur

Summary

Subway Shift Lead with a strong focus on customer service and team motivation. Successfully trained new employees and enhanced shift productivity through effective decision-making and organizational skills. Committed to maintaining safety standards and a clean environment, ensuring high-quality service and operational efficiency. Proven ability to lead and inspire teams in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Subway Shift Lead

Subway
10.2022 - 09.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.

Education

GED -

East Central Community College
Decatur, Ms

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Decision-making capacity
  • Production leadership
  • Shift leadership
  • Positive attitude
  • Cash handling
  • Organizational skills
  • Time management
  • Multitasking Abilities

Timeline

Subway Shift Lead

Subway
10.2022 - 09.2025

GED -

East Central Community College
Erica Hutchins