Erica Newsome

Drawing blood for patients.

Intaking a patient for an appointment.

Doing a referral for a patient when the doctor refers them to another doctor.

Doing home care plan of care.

• Responsible for the efficient operation of an established outpatient physician clinic consisting of three providers.
• Establish and maintain accurate clinical and financial records, provider/patient schedules, verify insurance benefits, perform recertification as required, and secure appropriate payment at the time services are rendered.
• Provide and maintain quality service to achieve positive patient feedback

• Assisted clients with personal care, such as showering and dressing.
• Referred involved parties to needed community resources.
• Supported clients' social, physical and emotional needs to help integrate into local community.
• Participated in professional development and training sessions to enhance care quality and support provided.

• Responded promptly to customer inquiries concerning services provided by the crew.
• Worked productively as a leader and helped team members to ensure that customers are satisfied.
• Monitored task completion to meet company standards for performance.
• Cleaned or prepared construction sites to eliminate hazards.