Detail-oriented installation technician skilled in equipment installation and network troubleshooting. Strong collaborator focused on customer satisfaction and compliance with safety standards, delivering projects on time.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Independent Contractor
Self Employed Services
Southaven
01.2024 - Current
Managed diverse tasks across various projects and clients.
Collaborated with teams to meet project goals and client expectations.
Developed efficient processes to enhance workflow and service delivery.
Communicated effectively with clients to clarify project requirements.
Adapted quickly to changing environments and client needs across assignments.
Cable Installation Technician
Altice USA, Former Cablevision Systems of Norwalk, Ct
Greenville
05.2019 - 11.2023
Installed and repaired cable systems in residential and commercial properties.
Conducted site surveys to assess installation requirements and customer needs.
Utilized diagnostic tools to troubleshoot service interruptions and connectivity issues.
Collaborated with team members to ensure timely project completion and customer satisfaction.
Installation Technician
DISH
Grenada
11.2017 - 11.2019
Installed satellite systems for residential and commercial clients.
Conducted thorough site assessments to determine installation requirements.
Utilized hand and power tools for efficient equipment setup.
Provided clear instructions to customers on system operations.
Ensured compliance with safety standards during all installations.
Education
Robotics And Automation Technology
Alcorn State University
Lorman, MS
06.2009 - 05.2013
Skills
Project management
Customer relationship management
Equipment installation
Site assessment
Network troubleshooting
Service delivery
Problem solving
Safety compliance
Timeline
Independent Contractor
Self Employed Services
01.2024 - Current
Cable Installation Technician
Altice USA, Former Cablevision Systems of Norwalk, Ct