Essence Isaacs
Brooksville,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Diligent assistant with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Walmart Stocker
Walmart
03.2023 - 07.2024
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Replenished items to maintain stock availability.
Esthetician Assistant
Perfectly Bare LLC
11.2022 - 04.2023
- Provided exceptional customer service at all times.
- Answered phone calls from potential clients interested in booking appointments.
- Greeted clients upon arrival and provided them with detailed information about the available services.
- Upsold retail items based on customer needs.
- Processed payments from customers promptly and accurately.
Production Worker
Rayburns warehouse
03.2022 - 06.2022
- Identified defective parts or components and removed them from production line.
- Ensured proper labeling of completed products before shipping out.
- Monitored production line operations to ensure efficiency and accuracy.
Assistant Manager
Cash Store
01.2021 - 07.2021
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Completed inventory audits to identify losses and project demand.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
GC Services
Toyota
07.2020 - 11.2020
- Greeted customers, assessed their needs and provided appropriate services.
- Resolved customer complaints quickly and efficiently.
- Answered incoming calls promptly and professionally.
- Maintained customer records and updated them as necessary.
- Processed payments for products and services rendered.
- Ensured accuracy of customer information in databases.
Education
MBA - Business Administration
Colorado State University Global
Colorado City, CO07-2026
BBA - Business Administration
Mississippi University For Women
Columbus, MS05-2024
High School Diploma -
Starkville High School
Starkville, MS12.2018
Skills
- Cash management
- Customer relations
- Administrative support expertise
- Document title management
- Decision-making
- Time management
- Professional communication
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Reliable and accountable
Certification
Driver's License
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Walmart Stocker
Walmart
03.2023 - 07.2024
Esthetician Assistant
Perfectly Bare LLC
11.2022 - 04.2023
Production Worker
Rayburns warehouse
03.2022 - 06.2022
Assistant Manager
Cash Store
01.2021 - 07.2021
GC Services
Toyota
07.2020 - 11.2020
MBA - Business Administration
Colorado State University Global
BBA - Business Administration
Mississippi University For Women
High School Diploma -
Starkville High School
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