Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Maxwell

Southaven,MS

Summary

Dynamic and reliable professional with experience at Amazon, excelling in teamwork and customer service. Proven ability to enhance operational performance and exceed expectations. Skilled in product packaging and relationship building, I am dedicated to maintaining a safe and organized environment while fostering positive interactions with clients and colleagues.

Experienced with supporting team operations and enhancing productivity. Utilizes strong communication and organizational skills to ensure seamless team collaboration. Track record of maintaining high standards and adapting to dynamic work environments.

Overview

6
6
years of professional experience

Work History

Fashion Team Associate

Walmart
03.2025 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.

Dog Bather

Osanas Pet Salon
11.2024 - 02.2025
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
  • Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
  • Monitored animals for behavioral problems and signs of health issues.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.

Fulfillment Associate

Amazon
11.2023 - 09.2024
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Babysitter

Family Members
01.2019 - 07.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Prepared healthy, age-appropriate snacks and meals.

Education

High School Diploma -

Horn Lake High School
Horn Lake, MS
05.2021

Skills

  • Teamwork and Collaboration
  • Willing to Learn
  • Team Leadership
  • Product Packaging
  • Flexible Schedule
  • Relationship Building

Timeline

Fashion Team Associate

Walmart
03.2025 - 05.2025

Dog Bather

Osanas Pet Salon
11.2024 - 02.2025

Fulfillment Associate

Amazon
11.2023 - 09.2024

Babysitter

Family Members
01.2019 - 07.2022

High School Diploma -

Horn Lake High School

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Felicia Maxwell