Felicia Thompson, MBA, LPN
Jackson
Summary
Project Coordinator and Licensed Practical Nurse with over seven years of healthcare experience and an MBA in Project Management. Expertise in coordinating cross-functional teams and managing community health initiatives while ensuring regulatory compliance. Skilled in direct patient care processes, mental health outreach, and data tracking, with a focus on process improvement to enhance operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse – Surgical Oncology
Merit Health
Flowood
11.2025 - Current
- Deliver pre- and post-operative care for surgical oncology patients, ensuring patient safety, compliance with institutional standards, and maintaining continuity of care.
- Collaborate with multidisciplinary teams to support individualized treatment planning and care coordination.
- Maintain accurate EHR documentation in compliance with NCQA, HIPAA, and CMS requirements.
- Educate patients and families on medication management and recovery, contributing to a reduction in readmissions.
- Support quality improvement and workflow initiatives that enhance patient flow and scheduling efficiency.
Project Coordinator – Youth Mental Health First Aid Program
NAMI Mississippi
Ridgeland
03.2025 - Current
- Manage community mental health training programs, serving participants through various partner organizations.
- Track engagement and outcome metrics to ensure compliance with state and federal reporting.
- Facilitate Youth Mental Health First Aid training while maintaining curriculum fidelity.
- Develop outreach initiatives prioritizing early intervention and education in mental health.
- Organize training sessions with community partners, evaluating engagement metrics, and preparing progress reports.
- Lead team meetings to discuss timelines, resolve challenges, and ensure project alignment.
- Deliver comprehensive Youth Mental Health First Aid training sessions to diverse audiences using evidence-based practices.
- Processed invoices to ensure accurate financial documentation.
Travel Nurse – LPN (Independent Contractor)
TLC Nursing, Genie Healthcare
Burlington
04.2020 - 11.2024
- Delivered clinical support across various healthcare settings, ensuring compliance with facility standards.
- Negotiated contract terms and managed travel budgets, optimizing resource utilization for multi-state assignments.
- Led care teams to enhance workflows, improving patient outcomes and documentation accuracy.
- Liaised among providers, case managers, and patients to maintain patient-centered care delivery.
- Executed emergency response protocols during acute care situations, prioritizing patient safety.
- Coordinated travel logistics, including housing and transportation, facilitating transitions between assignments.
- Educated patients and families on health management, medication adherence, and post-discharge strategies.
- Managed independent contracts and budgets, demonstrating operational accountability across multiple states.
Staff Nurse – LPN
Nexion Health
Clinton
01.2019 - 04.2020
- Administered medications, managed wound care, and monitored patient vitals for long-term care residents.
- Collaborated with RNs and physicians to adjust care plans and ensure compliance with care standards.
- Maintained detailed electronic medical records, ensuring audit readiness and adherence to healthcare regulations.
Education
Master of Business Administration (MBA) - Project Management
Belhaven University
Jackson, MS12.2025
Certificate - HEDIS Data Abstraction
Remote Learning Services
10.2021
Skills
- Healthcare compliance (NCQA, HIPAA)
- Project coordination
- Process improvement
- Community outreach
- EHR management
- Data tracking
- Patient education
- Interdisciplinary collaboration
- Regulatory documentation
- Leadership coordination
- Communication skills
Certification
Licensed Practical Nurse (LPN), Compact License – MS | Expires 12/2025
Basic Life Support (BLS), American Heart Association | Expires 09/2027
Youth Mental Health First Aid Instructor | Expires 03/2028
Basic Life Support (BLS), American Heart Association | Expires 09/2027
Youth Mental Health First Aid Instructor | Expires 03/2028
Timeline
Licensed Practical Nurse – Surgical Oncology
Merit Health
11.2025 - Current
Project Coordinator – Youth Mental Health First Aid Program
NAMI Mississippi
03.2025 - Current
Travel Nurse – LPN (Independent Contractor)
TLC Nursing, Genie Healthcare
04.2020 - 11.2024
Staff Nurse – LPN
Nexion Health
01.2019 - 04.2020
Master of Business Administration (MBA) - Project Management
Belhaven University
Certificate - HEDIS Data Abstraction
Remote Learning Services