Frances "Janay" Perkins

• Valuable member of the hospital administrative team.
• Responsible for managing and overseeing the day to day operations of the following departments:

- Laboratory Department

- Radiology Department

- Respiratory Department

- Medical Staff

- Contracts and Policy Management

- Compliance Officer

- Performance Improvement/ Quality

Assurance

- Infection Control

- Joint Commission

• Evaluated staff performance and provided coaching to address inefficiencies.
• Collaborates between departments,staff leadership, and other services to support improvements in patient outcomes.
• Ensure Joint Commission and regulatory compliance
• Develop strategic plan to improve quality of care, generate revenue, and accomplish organizational objectives.
• Worked with administrative team to open a new clinic that contained a full multi complex lab.
• Worked to develop a new line of service in the radiology department.
• Contract Negotiations for varying lines of ancillary services.
• Generated quality reports detailing findings and recommendations.
• Conducted regular reviews of operations and identified areas for improvement.

• Accomplished respiratory therapy services goals by interviewing, hiring and training new staff and communicating and enforcing rules and regulations.
• Maintained and initiated communication and collaboration with physicians, care team leaders and staff nurses to develop, implement and evaluate plans of care for each patient.
• Initiated organizational techniques to improve respiratory therapy services outcomes and developed information, strategies and changes for overall department direction.
• · Developed and implemented Hospital Compliance program according to the 7 elements of compliance set forth by the Federal Sentencing Guidelines.
• Developed and implemented Hospital Code of Conduct and Compliance Program Manual.
• Independently reviews and evaluates compliance issues/concerns to develop an annual hospital risk assessment and work plan. The risk assessment and work plan are presented to the Board of Directors on an annual basis.
• Independently monitors internal controls to detect fraud, waste and abuse.
• Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
• Responds to alleged violations of policy rules, policy, procedures, regulations and Standards of Conduct by evaluation or recommending the initiation of investigation procedures.
• Leads team to perform internal investigations as necessary.
• Works with Human Resources Department and others as appropriate to develop an effective compliance training program. This program includes appropriate introductory training for new employees as well as ongoing training for all employees, managers, contractors, as well as the Board of Directors.
• Identifies and communicates issues and concerns raised, offering recommended solutions relevant to the hospitals risks.
• Formulates and establishes audits and ensures adherence to an appropriate audit schedule; provides regular reports on compliance audit results to the Compliance Committee.
• Prepares clear and concise audit documents, reports and memorandum.
• Prepares and presents corrective action plan to the compliance committee.
• Collaborates with the Revenue Cycle Team to ensure billing compliance within the healthcare organization.
• Works billing situations to correct billing and coding errors.
• Collaborates with department mangers annually to perform Charge Master Review. Works to ensure compliance department billing and coding.

• Developed, implemented, evaluated and revised programs of orientation, in-service training and continuing education for nursing personnel.
• Collaborated with clinical sites to foster an educational experience for the students.
• Built, maintained and supported culture that fostered productive working relationships, desired patient outcomes and organizational goals.
• Provided instruction for freshman and sophomore respiratory classes.
• Observed and provided education to students in the clinical setting

• Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
• Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
• Managed and operated mechanical ventilators to deliver airway management.
• Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
• Provided comprehensive care to improve and strengthen clients' respiratory functions.