Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Francia Boyette

Diamondhead

Summary

Bilingual Graphic Designer and Customer Service Professional dedicated to enhancing client satisfaction through impactful visual solutions. Managed multiple projects under tight deadlines, ensuring timely delivery and high-quality standards. Fostered customer relationships and drove sales success through effective communication and collaboration.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
11.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Utilized memorized store layouts and planograms to fulfill orders along shortest, most efficient routes.
  • Reviewed orders prior to pick up to ensure accuracy and adherence to purchase-by dates.
  • Stored completed orders in labeled, temperature-appropriate areas for timely customer pick up.

National Call Center

Pine Grove Addiction and Behavioral Health
Hattiesburg
12.2024 - 06.2026
  • Guided clients in navigating recovery programs and resources to enhance their understanding and access.
  • Handled incoming calls with empathy and professionalism to address client needs.
  • Educated clients on available services to ensure they received appropriate support.
  • Coordinated initial appointments for patients, ensuring timely access to healthcare services.
  • Partnered with team members to streamline service delivery and boost client satisfaction.

Graphic Designer / Sales Associate

Image Signs And Neon
08.2022 - 09.2023
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Designed engaging storefront signs to enhance visual appeal and attract customers.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Provided mockups to customers and gathered feedback for necessary adjustments.
  • Created organized digital image files for easy access and distribution among team members.
  • Filled out proper paperwork for required licensing.

Education

Bachelor of Arts - Graphic Design

University of Southern Mississippi
Hattiesburg
05-2019

Skills

  • Fluent in Spanish
  • Customer service expertise
  • Sales experience
  • Product picking
  • Print design
  • Call center operations
  • Retail sales
  • Layout Design
  • Branding
  • File Organization
  • Document Management

Languages

Spanish

Timeline

National Call Center

Pine Grove Addiction and Behavioral Health
12.2024 - 06.2026

Online Personal Shopper

Walmart
11.2023 - Current

Graphic Designer / Sales Associate

Image Signs And Neon
08.2022 - 09.2023

Bachelor of Arts - Graphic Design

University of Southern Mississippi
Francia Boyette