Dynamic lead barista with a strong focus on customer satisfaction and team collaboration. Experienced in training staff and optimizing beverage preparation processes to ensure high-quality service during peak hours.
Overview
3
3
years of professional experience
Work History
Lead Barista
Grit and Grind
Poplarville, MS
07.2025 - Current
Supervised daily operations to ensure exceptional customer service and product quality.
Trained and mentored new baristas in coffee preparation techniques and customer engagement strategies.
Developed and implemented efficient workflows to optimize beverage preparation times during peak hours.
Conducted regular inventory assessments to maintain stock levels and minimize waste.
Billing Clerk
Coast Electric Power Association
Kiln, MS
05.2025 - 07.2025
Data Entry Clerk
Farm Bureau Insurance
Kiln, MS
04.2024 - 05.2025
Entered and verified data into internal databases with high accuracy
Processed insurance applications and claims documentation efficiently
Utilized Microsoft Excel for data management and reporting tasks
Assisted in maintaining organized digital filing systems for easy access
Biling Clerk
Coast Electric Power Association
05.2024 - 07.2024
Processed billing transactions accurately and efficiently.
Assisted in resolving customer inquiries regarding billing discrepancies.
Maintained organized records of billing documentation and payments.
Billing Clerk
Coast Electric Power Association
Kiln, MS
05.2023 - 07.2023
Processed billing transactions accurately and efficiently using company software.
Assisted in resolving billing discrepancies through effective communication with clients.
Maintained detailed records of customer accounts to ensure data accuracy.
Collaborated with team members to streamline billing processes for improved efficiency.