Gabriel Bonilla

• Reached out to students on campus to provide one-on-one support with advanced math topics ranging from College Algebra to Calculus III.
• Utilized active listening to identify student challenges, customizing each session to boost their success in math.
• Monitored student progress through regular assessments, adapting strategies to ensure effective learning outcomes.

Instructed students in Intermediate and College Algebra, trigonometry, and calculus to enhance mathematical understanding and academic performance.

• Increased member participation in programs by actively promoting offerings through multiple channels.
• Streamlined membership renewal process for increased efficiency and retention rates.
• Recommended products and services tailored to member needs and specifications.
• Performed routine locker cleanouts to keep a hygienic ambient between facilities.

• Improved patient satisfaction by actively listening to concerns and addressing their needs promptly.
• Streamlined communication between patients and providers, ensuring timely access to essential health services.
• Enforced privacy regulations and ethical guidelines to protect patient rights during interactions with providers and third parties.
• Delivered up-to-date information on member benefits and guidance on maximizing their use.
• Handled claims for specific drugs across various insurance policies to enhance member satisfaction.
• Connected uninsured patients to programs to help cover medical expenses.