Gabrielle B McQueen
Biloxi
Summary
Detail-oriented and compassionate Dental Assistant with 4 years of experience providing high-quality patient care in fast-paced dental offices. Skilled in chairside assistance, sterilization techniques, and patient education, ensuring a smooth and efficient workflow. Additionally, bringing 3 years of serving experience, showcasing excellent customer service, multitasking, and communication skills in high-pressure environments. Adept at working collaboratively with teams and creating positive experiences for patients and customers alike.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Beverage Server
Golden Nugget Hotel & Casino
06.2023 - Current
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Assisted in training new hires on best practices for beverage service, contributing to overall team proficiency.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Maintained a clean and organized work environment, ensuring optimal service for patrons.
Dental Assistant
Smile Doctors
08.2021 - 01.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Contributed to a positive clinical environment through maintaining a clean, organized, and well-equipped workspace.
Beverage Server
Palace Casino Resort
08.2021 - 11.2023
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Assisted in training new hires on best practices for beverage service, contributing to overall team proficiency.
- Demonstrated flexibility in scheduling, adapting quickly to last-minute changes or additional shift coverage requirements when necessary.
- Balanced multiple responsibilities efficiently, providing exceptional service during high-traffic shifts.
Dental Assistant Intern
Riverside Dentl Care
10.2020 - 07.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Cashier & Kitchen
Chick-fil-A
04.2015 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
No Degree - Dental Hygiene
Pearl River Community College
Poplarville, MS01-2027
High School Diploma -
D'Iberville High School
Biloxi, MS05-2016
Skills
- Excellent customer service
- Strong communication skills
- Patience and empathy
- Efficient multitasking
- Memory retention
- Reliable and responsible
Certification
TIPS training for serving alcohol.
Radiology permit to take X-Rays
Certified in Dental Assisting
Timeline
Beverage Server
Golden Nugget Hotel & Casino
06.2023 - Current
Dental Assistant
Smile Doctors
08.2021 - 01.2024
Beverage Server
Palace Casino Resort
08.2021 - 11.2023
Dental Assistant Intern
Riverside Dentl Care
10.2020 - 07.2021
Cashier & Kitchen
Chick-fil-A
04.2015 - 10.2020
No Degree - Dental Hygiene
Pearl River Community College
High School Diploma -
D'Iberville High School
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