Gaby Moncivais
Laurel
Summary
Motivated professional with experience in hospitality and banking. Skilled in exceptional customer service, quality control, and team training, contributing to improved operational efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Wilson's Comissarry
Laurel, MS
03.2026 - Current
- Provided exceptional customer service by addressing guest inquiries and resolving concerns promptly.
- Coordinated food and beverage orders, ensuring timely delivery to enhance dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service protocols to improve team efficiency.
- Managed cash transactions accurately, contributing to smooth end-of-shift reconciliation processes.
- Adapted quickly to changing demands during peak hours, ensuring optimal service levels were met.
Teller
Community Bank
Laurel, MS
05.2025 - Current
- Processed customer transactions efficiently and accurately in high-volume banking environment.
- Assisted customers with account inquiries, ensuring satisfactory resolutions and service quality.
- Maintained cash drawer integrity through meticulous cash handling and balancing procedures.
- Supported branch operations by managing daily administrative tasks and documentation.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Team Member
Raising Cane's Restaurants
Laurel, MS
09.2022 - 09.2024
- Assisted in daily meal preparation, ensuring adherence to nutritional guidelines and safety protocols.
- Participated in training new team members on operational processes and best practices.
- Contributed to team meetings by sharing insights on workflow improvements and efficiency gains.
- Utilized kitchen equipment safely while adhering to operational guidelines for food preparation tasks.
Team Member
Day 1 Nutrition
Laurel, MS
11.2023 - 07.2024
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Monitored inventory levels, assisting in restocking supplies as needed for efficient operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Executed food handling procedures consistently to maintain product quality and safety standards.
Education
Associate of Arts - Business Administration
Jones County Junior College
Ellisville, MS05.2026
High School Diploma -
Northeast Jones
Laurel Ms05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Team collaboration
- Quality control
- Task prioritization
- Customer feedback management
- Team member support
Timeline
Server
Wilson's Comissarry
03.2026 - Current
Teller
Community Bank
05.2025 - Current
Team Member
Day 1 Nutrition
11.2023 - 07.2024
Team Member
Raising Cane's Restaurants
09.2022 - 09.2024
Associate of Arts - Business Administration
Jones County Junior College
High School Diploma -
Northeast Jones