Garreth Allen
Coldwater
Summary
Driven and results-focused Senior Operations Manager with 8+ years of leadership experience in logistics, warehouse management, and military operations. Proven success in improving production efficiency, reducing labor hours, and enhancing team performance. Honorable U.S. Navy veteran with a track record of operational excellence, personnel development, and crisis management. Seeking to leverage diverse experience and leadership capabilities to drive operational success in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Central Transport, LLC
Memphis, TN
01.2025 - Current
- Oversaw dock and driver teams to guarantee secure and efficient freight handling operations.
- - Increased production efficiency by 37% and reduced daily labor hours from 152 to 102.
- - Introduced a Personal Improvement Plan (PIP) program, resulting in an 82% improvement i n attendance and work quality.
- Enhanced load average from 21,209 lbs to 28,364 lbs per week by implementing advanced loading techniques.
Section Supervisor / Senior Team Member
United States Navy, USN
Virginia Beach, VA
06.2019 - 03.2026
- - Supervised 39 personnel, conducted evaluations, managed training, handled shift scheduling, and led crisis response.
- - Delivered operational reports to senior leadership and led disciplinary and improvement processes.
- - Recognized for leadership excellence:
- - Navy and Marine Corps Achievement Medal (NAM)
- - Global War on Terrorism Medal (GWOT)
- - 5x Patrol Supervisor of the Month
- - Good Conduct Medal
- - Small Arms Instructor / Training Designee
Group Lead Coordinator
DHL Supply Chain
Memphis, TN
04.2024 - 01.2025
- - Coordinated order picking and shipping for major retailers including Amazon, Ace Hardware, and REI.
- - Operated forklifts and utilized Smart Operations and Velocity systems for LMS scoring, pallet picking, case replenishment, and load planning.
- - Managed staging lanes and high-speed case pick areas while troubleshooting inventory and system issues using Blue Yonder.
Forklift Operator
Williams-Sonoma
Olive Branch, MS
03.2018 - 06.2019
- - Executed accurate order picking, packing, and shipment for outbound logistics.
- - Safely operated forklifts for loading and inventory placement.
- - Maintained OSHA compliance and high-quality customer service standards.
Education
Highschool - undefined
Lewisburg Highschool
Olive Branch, MSSkills
- Staff training and development
- Operational excellence
- Warehouse operations
- Customer relations
- Operations & Logistics Management Leadership
- Team Development Crisis
- Conflict Resolution Military Discipline
- Planning Inventory Control
- Employee Coaching
- Performance Planning Warehouse
- Forklift Operations
Websites
Certification
- OSHA Certified
- Small Arms Instructor (U.S. Navy)
- Blue Yonder Operations
- Smart Operations / Velocity LMS
- Forklift License (Sit down/standup)
- Reach truck License
- Order Picker License
Timeline
Senior Operations Manager
Central Transport, LLC
01.2025 - Current
Group Lead Coordinator
DHL Supply Chain
04.2024 - 01.2025
Section Supervisor / Senior Team Member
United States Navy, USN
06.2019 - 03.2026
Forklift Operator
Williams-Sonoma
03.2018 - 06.2019
Highschool - undefined
Lewisburg Highschool