Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Geneshia Jackson

Senatobia

Summary

Dynamic professional with a proven track record at Walgreens Boots Alliance, enhancing customer satisfaction and streamlining operations. Skilled in material handling and fostering positive team environments. Achieved significant improvements in inventory management and employee performance, demonstrating the ability to boost productivity and resolve complex issues efficiently.

Resourceful Type worker with Number years of experience. Follow written or verbal directions to carry out efficient work moving, storing, and packaging Industry materials. Safety-driven and adaptable with good planning and problem-solving abilities. Graduated from Professional Truck Driving school on November 15, 2024 at Delta Technical College.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Walgreens Boots Alliance
01.2020 - 05.2024
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Pharmacy Technician

Walgreens Boots Alliance
11.2018 - 01.2020
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Resolved third-party billing, computer system and customer service issues.

Shipping Clark Parttime

Amazon
03.2022 - 05.2023
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.

Material Handler

GXO
07.2024 - Current
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

Education

Professional Truck Driving

Delta Technical College
Horn Lake, MS
11.2024

Skills

  • Material handling
  • Loading and unloading
  • Order picking
  • Positive attitude

Accomplishments

Promotes from pharmacy technician to management. Graduated from Delta Technical College were I obtained my Cdl in Professional Truck Driving school.

Certification

Cdl certification in Professional Truck Driving School

Timeline

Material Handler

GXO
07.2024 - Current

Shipping Clark Parttime

Amazon
03.2022 - 05.2023

Assistant Manager

Walgreens Boots Alliance
01.2020 - 05.2024

Pharmacy Technician

Walgreens Boots Alliance
11.2018 - 01.2020

Professional Truck Driving

Delta Technical College

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Geneshia Jackson