Genesis Marin
McComb
Summary
Corporate communications professional with strong expertise in strategic messaging, public relations, and stakeholder engagement. Adept at crafting compelling narratives and managing internal and external communications. Known for fostering collaboration and driving results, adaptable to evolving business needs. Strong skills in media relations, crisis communication, and content development, with focus on achieving impactful outcomes.
Overview
10
10
years of professional experience
Work History
Line Cook
Instaworks Gigs
04.2021 - 08.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Server
Eggtassy
10.2020 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Custumer Service
Metro PCS
11.2017 - 01.2019
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Merchandise Associate
Home Depot
01.2016 - 01.2017
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Property Management Assistant
Texas Sage Properties
03.2014 - 02.2015
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Comunications Corporative
Caracas Country Club
02.2013 - 01.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Course - Languages
EF Educations First
Chicago, IL02-2014
Bachelor - Communications Corporative
Santa Maria University
Caracas, Venezuela01-2013
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Corporate storytelling
- Project management
- Content development
- Influencer relations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Line Cook
Instaworks Gigs
04.2021 - 08.2023
Server
Eggtassy
10.2020 - 04.2021
Custumer Service
Metro PCS
11.2017 - 01.2019
Merchandise Associate
Home Depot
01.2016 - 01.2017
Property Management Assistant
Texas Sage Properties
03.2014 - 02.2015
Comunications Corporative
Caracas Country Club
02.2013 - 01.2014
Course - Languages
EF Educations First
Bachelor - Communications Corporative
Santa Maria University
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