GENNA SPIERS
Biloxi
Summary
Business Administration student with experience in sales support, marketing, client relations, and office operations. Proven ability to build relationships, communicate professionally with customers, manage multiple priorities, and support business growth initiatives. Experienced in social media marketing, customer engagement, event coordination, and presenting business solutions in fast-paced environments. Highly motivated, adaptable, and eager to build a long-term career in consultative sales and account management.
Overview
6
6
years of professional experience
Work History
Poolside Server | Guest Experience Associate
Beau Rivage Resort & Casino
Biloxi, MS
- Seasonal
- Delivered high-level customer service in a fast-paced luxury hospitality environment
- Built strong communication and relationship-building skills through daily interaction with guests and team members
- Supported promotional initiatives, guest engagement, and upselling opportunities within the resort environment
- Worked collaboratively with management and staff to maintain an exceptional guest experience
- Developed adaptability, professionalism, and problem-solving skills while managing high-volume customer interactions
Marketing Intern
Knight Abbey
Biloxi, MS
01.2024 - 05.2026
- Supported print and digital marketing initiatives to improve customer engagement and brand visibility
- Conducted market research and presented findings to support business development strategies
- Assisted with social media campaigns, content creation, and customer outreach efforts
- Collaborated with internal team members on marketing materials and promotional projects
- Helped manage multiple deadlines and projects in a fast-paced business environment
Receptionist / Office Assistant
Knight Abbey
Biloxi, MS
02.2020 - 01.2025
- Served as a primary point of contact for clients and customers while maintaining professional communication
- Coordinated scheduling, office operations, and administrative support for daily business activities
- Assisted with sales proposals, marketing materials, and customer communications
- Supported trade shows and business events to increase customer engagement and company visibility
- Built strong organizational and multitasking skills while managing competing priorities
Sales and Marketing Assistant
Breazy's Boutique
Biloxi, MS
01.2020 - 01.2022
- Assisted customers with product selection and delivered strong customer service experiences
- Supported sales and marketing initiatives to drive customer engagement and repeat business
- Helped create social media content and promotional materials for marketing campaigns
- Developed communication and relationship-building skills through daily customer interaction
Education
Bachelor of Business Administration - General Business
The University of Mississippi (Ole Miss)
Oxford, MS05-2026
Skills
- Consultative Communication & Relationship Building
- Customer Service & Client Engagement
- Sales Support & Business Development
- Communication & Presentation Skills
- Strategic Thinking & Problem Solving
- Social Media Marketing
- Microsoft Office Suite
- Time Management & Organization
- Team Collaboration & Adaptability
RELEVANT COURSEWORK
- Business Communication
- Entrepreneurship & Management
- Essentials of Marketing
- Project Management
- International Trade
- High Performance Work Teams
- Retailing & E-Commerce
ADDITIONAL INFORMATION
- Willing to travel and work in client-facing environments
- Strong interest in enterprise sales, account management, and business development
- Quick learner with strong interpersonal and communication skills
Timeline
Marketing Intern
Knight Abbey
01.2024 - 05.2026
Receptionist / Office Assistant
Knight Abbey
02.2020 - 01.2025
Sales and Marketing Assistant
Breazy's Boutique
01.2020 - 01.2022
Poolside Server | Guest Experience Associate
Beau Rivage Resort & Casino
Bachelor of Business Administration - General Business
The University of Mississippi (Ole Miss)