George Purnell
Southaven
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Basketball Operations Coordinator
Memphis Grizzlies
Memphis
09.2015 - Current
- Coordinated event logistics for game-day operations and fan experiences.
- Managed scheduling and communication between departments for operational efficiency.
- Developed and maintained relationships with vendors for service support.
- Organized training sessions for staff on operational procedures and safety protocols.
- Facilitated meetings to address operational challenges and implement solutions.
- Coordinated daily operations activities and assigned tasks to staff members.
- Managed communications between departments to ensure efficient operations.
- Meet any medical needs of each player signed to our roster.
- Planned delivery routing, team workflows, and promotional initiatives.
- Analyzed data to identify areas of improvement within the business.
- Perform Post Game Recovery tactics to ensure proper health and recovery of each player on our roster.
Store Manager
Vitamin Shoppe
Memphis
05.2015 - 07.2020
- Managed daily store operations and ensured staff compliance with company policies.
- Oversaw inventory management to maintain optimal stock levels and product availability.
- Trained and developed team members on customer service and product knowledge.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Conducted regular staff meetings to communicate goals and address team concerns.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Monitored sales reports to identify trends and adjust strategies accordingly.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Education
Certifies Strength & Conditioning Specialist
American Sports & Fitness Association
01.2015 - 01.2016
Tupelo High School
Tupelo, MsSome College (No Degree) - Exercise Science
Paul Quinn College
Dallas, TXSkills
- Event coordination
- Vendor management
- Data analysis
- Training development
- Workflow optimization
- Customer relationship management
- Problem solving
- Effective communication
- Team building
- Conflict resolution
- Strategic planning
- Process improvement
- Scheduling management
- Process implementation
- Training management
- Payroll administration
- Conflict mediation
- Employee database management
- Technology
- Employee development
- Task delegation
- KPI tracking
- Inventory coordination
- Human resources
References
References available upon request.
Timeline
Basketball Operations Coordinator
Memphis Grizzlies
09.2015 - Current
Store Manager
Vitamin Shoppe
05.2015 - 07.2020
Certifies Strength & Conditioning Specialist
American Sports & Fitness Association
01.2015 - 01.2016
Tupelo High School
Some College (No Degree) - Exercise Science
Paul Quinn College