Gillian Brown
Vicksburg
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Optometrist Technician
Louisiana Eye Care
Denham Springs, LA
04.2023 - 02.2025
- Collaborated effectively with other healthcare professionals, contributing to comprehensive patient care plans for optimal outcomes.
- Contributed to a high standard of care by consistently updating professional knowledge on optometric practices and advancements.
- Strengthened communication between optometrists and referring physicians by preparing detailed reports outlining patients'' diagnoses and recommended treatments.
- Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
- Ensured accurate record-keeping by diligently documenting test results, diagnoses, and treatment plans in accordance with industry standards.
- Expedited check-in process through proficient data entry skills, decreasing patient wait times while maintaining accuracy in records management.
- Assisted optometrists in diagnosing vision disorders with thorough pre-testing procedures and accurate documentation.
- Actively participated in staff meetings to discuss clinic operations, brainstorming ideas for improvements and sharing best practices among colleagues.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Prep Cook
BLDG 5
Baton Rouge, LA
05.2022 - 02.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Office Assistant
Louisiana State University
Baton Rouge, LA
05.2021 - 04.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Vice President of Membership Development
Dance Marathon at LSU
Baton Rouge, LA
05.2021 - 04.2022
- Enhanced membership engagement by developing and implementing innovative communication strategies.
- Spearheaded membership growth initiatives to increase retention rates and attract new members.
- Improved member satisfaction with targeted outreach programs and personalized support.
- Developed strategic partnerships to expand membership benefits and enhance organizational value.
Waitress
Cajun Catch
Zachary, LA
02.2020 - 08.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High-school Degree -
Zachary High School
Zachary, LA05.2020
Skills
- Appointment scheduling
- Paperwork management
- Patient recordkeeping
- Payment collection
- Appointment setting
- Scribing
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Patient scheduling
- Medical billing
- Medical terminology
- Electronic health records
Timeline
Optometrist Technician
Louisiana Eye Care
04.2023 - 02.2025
Prep Cook
BLDG 5
05.2022 - 02.2023
Office Assistant
Louisiana State University
05.2021 - 04.2022
Vice President of Membership Development
Dance Marathon at LSU
05.2021 - 04.2022
Waitress
Cajun Catch
02.2020 - 08.2020
High-school Degree -
Zachary High School