Gina Cooper
Poplarville
Summary
Experienced with team leadership, operational management, and conflict resolution. Utilizes strategic planning and effective communication to optimize team performance. Track record of fostering collaborative work environment and driving consistent results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Elior North America
10.2023 - Current
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
Kitchen Manager
Blue Catfish
03.2024 - 08.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Team Lead
Walmart
07.2020 - 07.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Department Manager
Walmart
05.2016 - 07.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Team Associate
Walmart
05.2014 - 03.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Kitchen Manager
Open Arms Child Care Center
02.2013 - 03.2014
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Education
No Degree -
Nunez CC
Chalmette, LAHigh School Diploma -
Chalmette High School
Chalmette, LA05-2002
Skills
- Team management
- Motivational techniques
- Employee engagement
- Priority management
- Complex Problem-solving
- Task delegation
- Decision-making
- Policy enforcement
- Staff development
- Employee motivation
- Inventory oversight
- Waste reduction
Certification
Serve Safe
Timeline
Kitchen Manager
Blue Catfish
03.2024 - 08.2024
Lead Supervisor
Elior North America
10.2023 - Current
Team Lead
Walmart
07.2020 - 07.2021
Department Manager
Walmart
05.2016 - 07.2020
Team Associate
Walmart
05.2014 - 03.2016
Kitchen Manager
Open Arms Child Care Center
02.2013 - 03.2014
No Degree -
Nunez CC
High School Diploma -
Chalmette High School
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