Arica Smith
Isola
Summary
Experienced Social Services Director skilled in care plan coordination, psychosocial assessment, and client advocacy. Committed to regulatory compliance and staff supervision, driving improved resident outcomes through effective teamwork and interdisciplinary collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Services Director
Indianola Rehabilitation and Healthcare Center
Indianola
01.2024 - Current
- Coordinated care plans with interdisciplinary team members for holistic support.
- Directed social services operations for a skilled nursing facility.
- Completed psychosocial assessments and developed resident-centered care plans.
- Coordinated discharge planning and. community resource referrals.
- Advocated for resident rights and addressed resident and family concerns.
- Collaborated with interdisciplinary teams to improve resident outcomes.
- Maintained compliance with state and federal long-term care regulations.
- Supervised social services staff and ensured quality resident support services.
- Completed all admission papers within 72 hours of admission
- Completed PASRR upon admission
Central Supply
Indianola Rehabilitation and Healthcare Center
Indianola
05.2016 - Current
- Managed inventory and distribution of medical and facility supplies for a long-term care facility.
- Ordered, received, and stocked supplies while maintaining accurate inventory records.
- Monitored supply levels and ensured availability of essential resident care items.
- Maintained compliance with infection control and safety standards.
- Coordinated equipment tracking, maintenance, and repair services.
- Assisted in controlling supply costs through efficient inventory management.
Van Driver
Indianola Rehabilitation and Healthcare Center
Indianola
05.2016 - Current
- Transported residents safely to appointments and activities.
- Assisted residents with entering and exiting the vehicle.
- Maintained cleanliness and organization of the vehicle interior.
- Coordinated schedules with healthcare staff for timely pickups.
- Ensured compliance with safety regulations during transport.
- Documented transport logs for record-keeping and reporting purposes.
- Performed basic maintenance tasks such as checking oil, water, tires and brakes.
- Reported any traffic violations or mechanical problems immediately to management.
- Adhered to traffic laws and regulations while driving.
- Made doctors, surgery, and other appointments for residents
Certified Nursing Assistant
Indianola Rehabilitation and Heathcare Center
Indianola
06.2013 - Current
- Monitored vital signs and reported changes to nursing staff.
- Collaborated with healthcare team to implement care plans for residents.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted residents with daily living activities and personal care tasks.
- Documented patient information accurately in electronic health records.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
Pharmacy Technician - Pre-Health Science
Mississippi Delta Community College CAPPS Center
Indianola, MS04-2017
Master of Social Work - Social Work
Mississippi Valley State University
Itta Bena, MS05-2015
Bachelor of Social Work - Social Work
Mississippi Valley State University
Itta Bena, MS05-2013
Associate of Arts - Pre-Health Science
Mississippi Delta Community College
Moorhead, MS05-2011
Certified Nurses Assistant - CNA
Friends of Children
Belzoni, MS05-2006
Skills
- Care plan coordination
- Psychosocial assessment
- Regulatory compliance
- Discharge planning
- Program management
- Community resource management
- Teamwork and collaboration
- Client advocacy
Certification
- Licensed Social Worker (Masters)- State of Illinois Department of Financial and Professional Regulation Division of Professional Regulation-2023
- Masters Social Worker Limited License- State of Michigan Department of Licensing and Regulatory Affairs Board of Social Work- 2026
- Certified Nurses Assistant- Mississippi State Department of Health Bureau of Health Facilities Licensure and Certification-2007
Timeline
Social Services Director
Indianola Rehabilitation and Healthcare Center
01.2024 - Current
Central Supply
Indianola Rehabilitation and Healthcare Center
05.2016 - Current
Van Driver
Indianola Rehabilitation and Healthcare Center
05.2016 - Current
Certified Nursing Assistant
Indianola Rehabilitation and Heathcare Center
06.2013 - Current
Pharmacy Technician - Pre-Health Science
Mississippi Delta Community College CAPPS Center
Master of Social Work - Social Work
Mississippi Valley State University
Bachelor of Social Work - Social Work
Mississippi Valley State University
Associate of Arts - Pre-Health Science
Mississippi Delta Community College
Certified Nurses Assistant - CNA
Friends of Children