Grace Williams
Lucedale
Summary
Adept Diesel Technician with a proven track record at Penske Truck Leasing, enhancing fleet operations through troubleshooting and repair. Skilled in preventive maintenance, I excel in workplace safety and customer satisfaction. Demonstrated ability to improve financial accuracy and streamline processes, achieving significant results in both technical and service-oriented roles. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Diesel Technician
Penske Truck Leasing
03.2022 - Current
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
Associate
Walmart
01.2022 - 02.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Accounting Technician
Horne LLP
09.2021 - 01.2022
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Completed bi-weekly payroll for company employees.
- Accounts Payable
Customer Service/Cashier
Foster-Martin Family Enterprises
11.2017 - 09.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Law Clerk/Intern
Farragut Law Firm
06.2015 - 07.2017
- Enhanced legal research skills by utilizing various databases and resources for case preparation.
- Served as a liaison between attorneys and clients, facilitating clear communication throughout the representation process.
- Improved legal writing abilities by crafting concise and persuasive legal memoranda on assigned topics.
- Gained exposure to diverse areas of law through rotations across different practice groups within the firm.
Education
No Degree - Science And Mathmatics
Mississippi Gulf Coast Community College
Lucedale MS08.2019
High School Diploma -
George County High School
Lucedale, MS05.2019
Skills
- Fuel System Repair
- Preventive Maintenance
- Workplace Safety
- HVAC Systems Maintenance
Timeline
Diesel Technician
Penske Truck Leasing
03.2022 - Current
Associate
Walmart
01.2022 - 02.2023
Accounting Technician
Horne LLP
09.2021 - 01.2022
Customer Service/Cashier
Foster-Martin Family Enterprises
11.2017 - 09.2020
Law Clerk/Intern
Farragut Law Firm
06.2015 - 07.2017
No Degree - Science And Mathmatics
Mississippi Gulf Coast Community College
High School Diploma -
George County High School
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