Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Domino’s Pizza
02.2018 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Stage Technician
Millsaps College & Hinds Community College Utica
09.2016 - 05.2018
Improved stage production quality by efficiently setting up, testing, and maintaining audio and visual equipment.
Enhanced audience experience with precise lighting adjustments for optimal visibility and atmosphere.
Reduced setup time for performances by effectively coordinating with stage managers and directors on layout plans.
Increased safety standards by regularly inspecting rigging systems, cables, and other equipment for potential hazards.
Designed custom stage elements to visually support various productions, contributing to memorable performances.
Troubleshot technical issues promptly during live shows, minimizing disruption to audience enjoyment.
Mentored junior technicians in the proper use of tools and techniques, fostering a collaborative work environment.
Maximized efficiency of set construction processes by using industry-standard carpentry techniques tailored to theatrical settings.
Implemented cost-saving measures that reduced waste without sacrificing quality or safety standards.
Collaborated with cross-functional teams including actors, designers, producers, directors, and other stakeholders to ensure a successful production.
Line Cook & Bar Back
Soulshine Pizza Factory
02.2014 - 05.2017
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Reduced dish breakage by carefully handling delicate items during the washing process.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Increased bartender efficiency by quickly cleaning and resetting glassware during peak hours.
Supported event setup and breakdown, resulting in successful private parties and special occasions at the establishment.
Developed rapport with regular patrons, contributing to repeat business and fostering a welcoming environment for all guests.
Facilitated smooth transitions between shifts by providing accurate handovers of pertinent information regarding inventory levels, ongoing tasks, or outstanding issues.
Education
Sociology And Anthropology - Cultural Anthropology
Millsaps College
Jackson, MS
Associate In Information Technology - Software Development
Purdue University Global
West Lafayette, IN
06.2024
Skills
Python
Database Management
Object-Oriented Programming
Pandas Library
Jupyter Notebooks
Software Development
Coding
Debugging
Relational databases
Programming Languages: Java, C#, Python
HTML
Web development projects
HTML and XML
CSS
Technical Writing
Front-End Skills: HTML, CSS
Written Communication
Microsoft SQL Server
Fluent Bilingualism
Spanish language Fluency
Critical Thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Portuguese
Limited Working
Timeline
Assistant Manager
Domino’s Pizza
02.2018 - Current
Stage Technician
Millsaps College & Hinds Community College Utica
09.2016 - 05.2018
Line Cook & Bar Back
Soulshine Pizza Factory
02.2014 - 05.2017
Sociology And Anthropology - Cultural Anthropology
Millsaps College
Associate In Information Technology - Software Development
Purdue University Global
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ASSISTANT MANAGER LEVEL 4 at DOMINO’S PIZZA/RPM PIZZA, LLCASSISTANT MANAGER LEVEL 4 at DOMINO’S PIZZA/RPM PIZZA, LLC