Gwendolyn Sanders

Checked OIG's on office staff and all current pca's and new hires.

Ensure all PCA's are current on their credentials

Conduct orientation with new hires

Conduct In-Service and safety meetings with all personnel

Ensure that all sensitive information is under lock and key

Ensure that company is complying with Hippa policy

Scheduled appointments for applications and re-certifications

Conducted interviews with applicants seeking assistance

Interpreted and explained policies, rights and responsibilities to applicants/clients

Followed guidelines to process application and re-certifications to determine eligibility for assistance

Maintained and managed a case load of 500+ monthly

Complied with state, federal, Snap, Tanf and Hippa laws

Proved successful in meeting on-going dead lines

Demonstrated strong organizational and time management skills

Counted and verified cash received from sales and end of shift

Balanced cash office at start and end of shift

Prepared daily cash reports and deposit slips

Reconciled credit card, checks and gift card transactions

Maintained the security of the cash office safe and ensured proper locking procedures

Adhered to company cash handling policies and procedures

Monitored cashier compliance with cash handling guidelines

Prepared deposit to be deposited in the bank

Ordered cash and coins and verified upon delivery with Loomis

Greeted and assisted clients inquiring and applying for unemployments benefits

Processed and paid unemployment claims via data entry

Distributed and processed mail

Filed and retrieved files for reviewers