Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
CAM Industrial Solutions (SABIC)
Bay St. Louis
2025.07 - Current
Supported industrial operations by coordinating administrative tasks and streamlining workflows.
Assisted with documentation, recordkeeping, and data entry to ensure efficient office operations.
Support daily business functions while maintaining accuracy and organization.
Supported daily business functions by maintaining accuracy in records and organizing office activities.
Create Purchase Requisitions, Purchase Orders and Service Entry Sheets in SAP.
Customer Service Representative
Contractors Labor Pool
Biloxi
2019.11 - 2025.06
Processed invoices, payments, and payroll, ensuring timely and accurate financial transactions.
Processed invoices, payments, accounts payable/receivable, and payroll.
Delivered customer support on invoices, payments, and account balances, enhancing customer satisfaction.
Field Support Specialist
TriWest Healthcare Alliance
Birmingham
2019.01 - 2019.03
Provided on-site technical support.
Supported VA consults and authorization approvals.
Collaborated with clinical teams to resolve issues.
Patient Services Representative Team Lead
TriWest Healthcare Alliance
Hawaii
2018.06 - 2019.01
Supported scheduling for veteran community care.
Coordinated consult uploads and authorizations.
Served as liaison between the VA and TriWest.
Patient Services Representative
TriWest Healthcare Alliance
Hawaii
2016.09 - 2018.06
Scheduled veterans with community providers.
Updated authorizations and coordinated care.
Patient Scheduler
New Coast Cardiology
Gulfport
2012.04 - 2016.03
Scheduled appointments and testing.
Verified insurance and provided patient instructions.
Resolved scheduling conflicts.
Data Entry, Engineering Department
City of Biloxi
Biloxi
1999.09 - 2012.04
Processed capital project bids, pay estimates, and invoices.
Supported engineering department administrative operations.
Education
Associate of Science - Business Administration
AIU
Illinois City, IL
2005-05
Skills
Computer Proficiency
Data Entry
Customer Relations
Account Management
Invoicing
Payroll
Accounting
Payment Processing
Recordkeeping
Microsoft Office
SAP
Accounting & Payroll Software
Clinical Software
AI Tools
11 years processing capital project bids and pay estimates; 8 years of clinical office support; 2 years supporting VA Healthcare; proficient with Microsoft Office, SAP, accounting software, payroll software, clinical software, and AI tools